National Product and Presentation Trainer Join to apply for the National Product and Presentation Trainer role at Helm. Be among the first 25 applicants. Description The National Product and Presentation Trainer plays a critical role in elevating product knowledge and sales process proficiency across dealership teams. This role offers the opportunity to make a significant impact on dealership performance and customer experience across North America. Youll work closely with leadership teams, develop innovative training programs, and help shape the future of product and process excellence. Training methods will include virtual instruction via Teams, indealership sessions, and group workshops, determined collaboratively with management. Primary Functions WebBased Training Development (30%) Create, deliver, and update MVP certification training courses for the Performance Institute. Field & Virtual Training (50%) Train and evaluate Internal Dealer Managers (IDMs) on product knowledge, proper process (Menu), objection handling, and presentation delivery. Dealership Staff Training (20%) Provide indealership training on product knowledge, process, and objection handling. Requirements Equip dealership employees with the knowledge, skills, and motivation to perform at the highest level. Deliver engaging training sessions and confidently present to groups. Develop and maintain training materials for internal and external teams. Collaborate with business leaders to assess performance improvement needs. Take a strategic approach to identify organizational skill gaps and design targeted training solutions. Essential Functions Partner with Subject Matter Experts to identify training needs. Deliver training on product knowledge, leadership, sales techniques, and Stellantis tools. Customize curriculum and activities based on program requirements. Perform voiceovers for elearning and video content. Design and implement new hire schedules and onboarding processes. Maintain a quarterly calendar of training events, including new product introductions and sales skills workshops. Create and manage Performance Institute content. Provide troubleshooting guidance for IDMs and dealership staff. Complete monthly Digital Menu Reimbursement report/certification. Travel approximately two weeks per month to deliver inperson training. Qualifications Proven experience in training, facilitation, or instructional design. Strong presentation and communication skills. Ability to manage multiple priorities and adapt to changing business needs. Comfortable with frequent travel (1012 business days per month). Experience in automotive industry or dealership operations preferred. Proficiency in virtual training platforms (e.g., Microsoft Teams) and multimedia tools. Location Canada & USA (70% Canada, 30% USA) Travel 1012 business days per month Employment Type FullTime Seniority Level Entry level Job Function Human Resources Industries Advertising Services Referrals increase your chances of interviewing at Helm by 2x #J-18808-Ljbffr
Job Title
National Product and Presentation Trainer