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1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Title: Events Operations Manager Department: Food, Beverage and Event Strategy - Special Events Position Type: Permanent, FT Hours: 40 hours per week Application Deadline: January 5, 2026 What we offer Flexible work arrangements Comprehensive Benefits package includes Extended Health Care, Dental Benefits, Basic Life Insurance, Accidental Death and Dismemberment, Short-Term and Long-Term Disability, and Employee and Family Assistant Program (EFAP) Employer-matched Pension Plan at 5% Generous paid time off, including Vacation days, Sick Time Working in a beautiful park setting Free entrance to the Park, including to our many public special events Employee discounts on food and retail items and free parking Who We Are Heritage Park is Canada's largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. The park features historical buildings, costumed interpreters, working antiques, and various exhibits that provide insight into the region's past. Job Overview Reporting to the Director of Food, Beverage & Event Strategies, the Events Operations Manager is responsible for the strategic planning and operational delivery of Heritage Parks public and signature event portfolio. This role ensures events are well-designed, efficiently run, financially sustainable, and delivered with world-class execution. The Manager works in partnership with the Director to support event budgeting, forecasting, cost control, and post-event financial reporting to ensure strong ROI and alignment with organizational priorities. The Manager leads a team of event professionals, working collaboratively across the Park and with external partners to create engaging, missionaligned experiences that elevate Heritage Parks reputation as a premier cultural and entertainment venue. Responsibilities Strategy & Experience Design Lead annual planning and development of public event concepts that drive attendance, revenue, and brand positioning, with accountability for financial and missionbased outcomes Align event objectives with target audiences, cultural storytelling, and Heritage Parks strategic goals Enhance guest participation through interactive, educational, and entertainmentrich programming Support sponsorship and donor recognition through onsite activations and benefits fulfilment Perform other duties as required Operational Planning & Execution Own and manage event operating budgets, including procurement, expense tracking, variance analysis, and financial controls within approved parameters Coordinate with Operations, Culinary, Facilities, and Technical teams to ensure seamless delivery Lead onsite operations including vendor coordination, crew direction, and live event troubleshooting Ensure each event is delivered safely, efficiently, and with exceptional presentation standards Oversee procurement and maintain strong financial controls within established budgets Conduct postevent evaluations, including operational, financial, and risk assessments, to drive continuous improvement People Leadership Manage, mentor, and develop three direct reports, ensuring clarity, accountability, and growth through established performance goals, KPIs, and regular performance reviews Build a collaborative, solutionsfocused team culture with strong communication and planning discipline Champion Heritage Park values and contribute to a positive, inclusive workplace environment Stakeholder Collaboration Work closely with Marketing on promotion plans that support event goals, representing the Events portfolio in Parkwide planning, calendar development, and crossfunctional leadership forums Manage relationships with community partners, performers, vendors, and external organizations Ensure timely communication and alignment across all internal stakeholders Health, Safety & Compliance Develop and implement eventspecific safety plans and emergency protocols that align with Heritage Parks Health, Safety and Environment Management System (HSEMS) and established corporate safety procedures Maintain accessibility standards and regulatory compliance during all public events Promote proactive risk management and staff training, ensuring event teams understand and apply established HSE protocols, and collaborating with the HSE Manager to address eventspecific risks Organizational Excellence and Wellbeing Contribute to inspiring and immersive experiences at the Park by engaging in Heritage Park initiatives that align with our mission and vision, ensuring authenticity in our historical setting and stories. Actively support a positive work environment by creating an atmosphere of inclusion, engagement, belonging, and fulfillment for employees and volunteers, in line with Heritage Park values. Recognize all contributors to our community as integral to our success, fostering a sense of community and collaboration. Demonstrate responsible stewardship of our people, collections, and financial assets by driving growth with innovation, transparency, and financial sustainability, while embracing our historical assets and recognizing all contributors. Demonstrate commitment to workplace health and safety by complying with Heritage Park's Health, Safety and Environment Management System (HSEMS), following safe work practices, reporting workrelated incidents, injuries, and hazards, participating in employer training, and adhering to policies including the Code of Conduct and the Workplace Violence and Harassment policy. Required Qualifications Postsecondary education in Event Management, Hospitality, Tourism, or related discipline Minimum 5 years in live event operations, venue management, or public programming execution Minimum 2 years leadership experience managing teams or large project groups, including experience managing complex, publicfacing events with elevated risk profiles Demonstrated excellence in stakeholder and publicfacing relationship building Strong operational planning, time management, and risk mitigation skills Demonstrated experience managing event budgets, financial performance, and postevent reporting Proficiency in Microsoft Office and relevant planning software Flexible availability including evenings, weekends, and holidays Experience working within CORaligned or formal safety management systems considered an asset All successful candidates (over the age of 18) will be required to go through Police Information Check as a condition of employment Special Working Conditions The position will be exposed to weather extremes and will work both indoors and outdoors This position is physically demanding; the incumbent must have the ability to lift heavy items, stand for long periods of time and walk throughout the Park for extended period Peak operational workload during major public events and seasonal programming Hours of Work The standard hours for this position are 40 hours per week Weekend and evening work is required on an ongoing basis Seniority level MidSenior level Employment type Parttime Job function Management and Manufacturing Industries Travel Arrangements and Hospitality Referrals increase your chances of interviewing at Heritage Park Historical Village by 2x #J-18808-Ljbffr