Job Title

Resort Manager Location: Nootka Sound Resort Start Date: April 1, 2026 End Date: October 3, 2026 Where Work Meets the Wild West Coast At Nootka Marine Adventures, we take pride in providing exceptional service and unforgettable experiences for our guests. We operate three premier resorts on Vancouver Islands rugged west coast: Moutcha Bay Resort, Nootka Sound Resort, and Newton Cove Resort. We are dedicated to preserving the timeless art of sport fishing while nurturing the next generation of anglers. Our mission is to provide an unparalleled luxury fishing experience that not only immerses our guests in the natural beauty of our surroundings but also instills a deep appreciation for fishing and the environment. About the Role The Resort Manager is the primary onsite leader responsible for overseeing all resort operations, enhancing the guest experience, and acting as the main liaison between the resort and head office. This role directs daily operations, leads and supports staff, manages safety and administration, and ensures all departments operate to company standards in a dynamic remote fishing resort environment. Key Responsibilities Lead daily resort operations across all departments (guest services, housekeeping, dock, guided fishing, maintenance, food services, fish processing). Oversee guest experience by greeting guests, communicating daily updates, resolving concerns, and ensuring upscale service. Manage seasonal opening/closing procedures, audits, planning, inventories, and supply ordering. Maintain communication with Operations Manager, head office, vendors, guests, and internal teams. Hire, onboard, train, supervise, and coach staff; oversee performance management and HR processes. Manage financial and administrative tasks: payroll, scheduling, reporting, POS/booking systems, budgeting, costcontrol, and inventory. Conduct safety planning, emergency drills, health & safety audits, and ensure compliance with WorkSafeBC and NMA safety procedures. Audit maintenance needs, coordinate repairs, and ensure systems, equipment, and facilities operate safely and efficiently. Promote sales and marketing initiatives, rebook guests, and support guest engagement and partnerships. Uphold resort culture, sustainability goals, and professional communication across the organization. Qualifications Strong leadership, communication, delegation, decisionmaking, and conflict management abilities. Exceptional hospitality and guest service skills. Experience with booking software (Maestro preferred). Experience with POS and operational systems. Proficiency with Microsoft Office suite. Budget management and financial reporting skills. Strong planning, organizational, and timemanagement capabilities. Creative problemsolving and adaptability. Mechanical aptitude (diesel generators, small water systems, sewage/effluent systems). Understanding of building and marina maintenance in a saltwater environment. Ability to identify vessel deficiencies. Drivers licence and drivers abstract. PCOC (Pleasure Craft Operators Card). SVOP (Small Vessel Operator Proficiency) certification. MEDA3 (Marine Emergency Duties) or SDVBS (Small Domestic Vessel Basic Safety). ROCM (Restricted Radiotelephone Operator Marine) certification. OFA3 Certification (Also called Advanced First Aid). Serving it Right certification. Food Safe Level1 certification. Familiarity with west coast saltwater fishing. What We Expect From You Every employee plays a key role in creating a professional, welcoming, and solutionfocused environment for our guests. Working with us is an opportunity to be part of a respectful, hardworking, and supportive community in one of the most stunning locations and renowned fishing grounds in British Columbia. We are seeking individuals who: Work well with others. You value teamwork and contribute to a positive, respectful workplace. Follow direction and take initiative. You can listen, learn, and deliver your best every day. Solve problems calmly and effectively. You focus on finding solutions. Show professionalism and pride. You arrive fit for duty, on time, and ready to represent Nootka Marine Adventures with integrity. Can blend work and adventure. Our staff live and work onsite to deliver exceptional guest experiences for our guests while growing both personally and professionally. If you enjoy connecting with people, learning new skills, and being part of a team that feels like family, youll thrive here! What You Can Expect From Us Comfortable staff accommodation and meals during the operating season. A positive, safe, and respectful work environment where teamwork and communication come first. Opportunities for personal and professional growth with supportive leaders and mentors. Access to authentic west coast adventures, from fishing and kayaking to exploring breathtaking wilderness. A supportive and collaborative work culture rooted in respect, professionalism, and fun. Apply today! If you think you are a fit for this opportunity, we look forward to seeing your resume. We welcome all qualified applicants as we are an equal opportunity employer who celebrates diversity and strives to create an inclusive environment for all employees. #J-18808-Ljbffr