A leading tech-enabled business services company in Canada is seeking a Contact Center Manager to oversee daily operations in their BPO contact center. This full-time role requires 3+ years of leadership experience in contact centers and a strong commitment to service excellence. You'll manage teams, ensure compliance, and drive performance improvements, contributing to client satisfaction across various campaigns. The position offers competitive benefits and career growth opportunities. #J-18808-Ljbffr
Job Title
BPO Contact Center Leader: Drive CX & KPIs