Job Title

Desktop Support Analyst(Vehicle must have)Desktop Support Analyst(Vehicle must have)Get AI-powered advice on this job and more exclusive features.Power Staffing Solutions provided pay rangeThis range is provided by Power Staffing Solutions. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeCA$20.00/hr - CA$23.00/hrWe are seeking a motivated and detail-oriented Desktop Support Technician to provide first-level technical support to end users. The ideal candidate will have experience with Windows 11, ticketing systems, and a foundational understanding of networking and Active Directory. This role requires strong problem-solving skills and the ability to support a variety of hardware and software environments.Key Responsibilities:Provide technical support for end-user hardware such as desktops, laptops, mobile devices, and printersTroubleshoot and resolve issues related to Windows 11 operating systemsUse a ticketing system to log, track, and manage service requestsManage user accounts, passwords, and group memberships in Active DirectoryAssist with basic network troubleshooting, including connectivity and access issuesCollaborate with other IT team members to escalate and resolve complex issuesMaintain accurate documentation of issues and solutionsRequired Qualifications:1+ year of experience in IT support or a related roleHands-on experience troubleshooting warehouse RF hardware (scan guns).Knowledge and support of label printing devices.Hands-on experience with Windows 11Familiarity with ticketing systems (e.g., ServiceNow, Jira, Zendesk, etc.)Basic understanding of networking concepts (IP, DNS, DHCP, etc.)Experience with Active Directory user and group managementStrong knowledge of end-user hardware: desktops, laptops, mobile devices, and printersMust have access to a reliable car(for onsite visits).Excellent communication and customer service skillsSeniority levelSeniority levelEntry levelEmployment typeEmployment typeContractJob functionJob functionInformation TechnologyIndustriesRetailReferrals increase your chances of interviewing at Power Staffing Solutions by 2xGet notified about new Desktop Support Analyst jobs in Vaughan, Ontario, Canada.Technical Support Analyst, Applications, TangerineDeskside Support Lead Analyst (contract)Technical Support Specialist - EnterpriseAPPLICATION & TECHNICAL SUPPORT SPECIALIST 4Spectrum Computing Technical Support ProfessionalTechnical Support Analyst / Customer Support Rep | 100% Remote | Perfect Engilsh Required | Construction SaaS | CLUE (getclue.com)Senior Technical Systems Analyst - Application SupportEquipment Technical Support Specialist (Steeles & Warden)Technical Support Profesional 2026 Intership (12 Months)Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr