Job Title

Modern Beauty was established in Calgary, AB, in 1986. Today, we are Canadas largest family-owned supplier with more than 50 stores across Canada. At Modern, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canadas Best Managed Companies for our continuous expansions, progressive thinking, and our ability to accommodate our growing client base while ensuring our employees are treated like family.We are looking for an enthusiastic and knowledgeableCustomer Care/Order Entry Representativeto join our team in ourMississauga office. The ideal candidate is passionate about the beauty industry, has previous customer service experience and is able to manage shifting priorities.This position is ideal for a fully proficient individual with a minimum of 2 years in a fast-paced Customer Service environment and has demonstrated they can work independently and also thrive in a team atmosphere. Our ideal candidate will be well spoken and value work ethic, integrity, dependability and possess the customer service soft skills that will allow for a high level of customer support. This position has a set Monday-to-Friday work schedule with additional hours required based on business needs.Answering calls and providing exceptional customer service in answering questions or resolving issuesStrong technical aptitude and ability to learn a new computer systemEnter orders into the system and tracking shipmentsCoordinate with Sales Consultants regarding customer ordersEnsure customer satisfaction by completing follow-up phone calls to customers once shipments have been receivedMake outbound advertising phone calls to notify customers of upcoming sales events or trade-showsThe flexibility to work in multiple departmentsProvide support for Showroom Sales Associates when requiredProfessionalism both in communication and in appearanceRequirements:Excellent interpersonal and communication skillsExtremely organized and detail orientedStrong and effective time-management skillsWorks well under pressureSelf-starter and willing to learn cross functional dutiesReliable and dependableEnjoys daily interactions with customers in person as well as over the phonePassion for the Beauty Industry is a must have. Experience as a hairstylist, a nail technician, an esthetician or in beauty sales is considered an asset.If you qualify for this position and believe you would be a good fit, please submit your resume.We wish to thank all applicants for their interest. Please note that only candidates selected for an interview will be contacted.Want to learn more about us? Please visit #J-18808-Ljbffr