Job Title: Donor Engagement Representative (Temporary - Ramadan Period) Pay: $20/hour Overview: Are you passionate about helping those in need? Do you want to make a change to the world around you? Do you want to be part of a highly motivated team working together to raise funds to help people around the world? If so, this could be the job for you! Muslim Hands, a dynamic charity organization, is seeking dedicated Donor Engagement Representative for a temporary position for Ramadan 2025. This role focuses on raising funds for campaigns by contacting donors, sharing updates, and encouraging contributions aligned with their giving profiles. Key Responsibilities: Reach out to major and regular donors via phone to encourage additional contributions. Reconnect with lapsed donors, providing updates on ongoing initiatives. Communicate campaign goals and impact, clearly and persuasively. Record and maintain donor interactions accurately in the database. Ensure confidentiality of donor data and follow communication scripts. Provide feedback and reports on outreach activities. Qualifications: Strong verbal communication and persuasion skills. Experience in call centres or customer service (preferred). Empathy for charitable causes and team-oriented. Fluency in Arabic or French is an asset. Must have knowledge of common Islamic terminology such as Sadaqah, Zakat, Sadaqah Jariyah, Ramadan, Eid AIFitr. Full training will be provided. However, Ramadan is our busiest period of the year, therefore you will be working 7 days a week. This will mean providing telephone cover from 12 PM to 6 PM. Please note that these timings are tentative and may be subject to a +/- 1-hour adjustment. Working Conditions: Location: On-site in Mississauga, ON. Schedule: Full-time, 7 days a week during Ramadan (specific hours to be confirmed). Duration: Temporary, specific to the Ramadan period. Join us to make a meaningful impact this Ramadan! Seniority level Entry level Employment type Full-time Industries Non-profit Organizations #J-18808-Ljbffr
Job Title
Donor Engagement Representative