Job Title

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canadas most iconic and trusted companies? Were 100 years young and we need you!!Job summaryThe Service Advisor works in a fast-paced Automotive Service Centre environment communicating directly with customers and Service Centre employees, managing customers needs and expectations regarding auto service maintenance and repairs.An amazingly friendly teamContinued career opportunitiesProfit-sharing (conditions apply)Employee discountDiverse, inclusive and safe working environmentWork-life balanceFlexible work hoursOngoing training and learningScholarship opportunitiesReward and recognition programGroup benefit plan (conditions apply)On-site parkingPublic transportation nearbyFree coffeeWorking for an employer thats involved in the communityWorking for a locally owned businessAnd much more!!Responsibilities:Greet, assist and thank customers in a friendly manner, over the phone and in person.Offer professional and knowledgeable advice to build customer trust and loyalty.Listen actively to identify customers concerns and problems with regards to repair and maintenance of their vehicle.Prepare work orders and review the estimated costs with the customers.Manage customers expectations of when their vehicle will be ready.Act as a liaison between customers and Service Centre employees.Schedule service appointments.Ensure compliance with Health and Safety regulations.Requirements / SkillsKnowledge of automotive mechanicAbility to work shifts (days, evenings, week-ends and holidays)ApproachableAbility to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reachingAbility to find solutions to problems, adapt and cope with challenging situations and make decisionsStrong communication and interpersonal skillsStrong computer skillsAbility to plan, organize, delegate and follow-up on daily tasksValid drivers licence for province of employmentGood working knowledge of COSTAR (asset)Experience in a similar role (asset)Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.Apply for this jobFull Name *Email *Phone Number *Message to the employer (optional)Are you legally eligible to work in Canada? *Yes NoDo you meet the minimum age required by law to work in this province? *Yes NoSuccessful completion of a criminal background check, credit check and/or employment reference check may be a requirement for this job role. Are you in agreement with this requirement? *Yes NoWhat type of employment arrangement are you seeking? *Full-time Part-timeIndicate your availability to work (select all that apply): *Weekdays (Mon-Fri) Evenings (5pm-onwards) Weekends (Sat-Sun)Have you previously been employed with Canadian Tire? *Yes NoIf you are currently employed at Canadian Tire, does your Associate Dealer know you are applying to other locations/positions? *N/A Yes NoHow many years of relevant work experience do you have? *Less than a year 1-2 Years 3-5 Years 6-10 Years Over 10 YearsIf you were selected, how soon would you be available to start this job? * #J-18808-Ljbffr