Job Title

Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 16 to 32 hours per week Education: Exprience: Education Secondary (high) school graduation certificate or equivalent experience Work setting Hospitality industry Hotel, motel, resort Tasks Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests'' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service Computer and technology knowledge Multi-line switchboard Word processing software Central reservation system (CRS) Spreadsheet Internet Work conditions and physical capabilities Attention to detail Fast-paced environment Standing for extended periods Work under pressure Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player Resourcefulness Screening questions Are you authorized to work in Canada? Are you available for shift or on-call work? Do you have experience working in this field? Employment terms options Early morning Evening Shift Flexible hours Morning Night On call Experience Experience an asset Employment terms options Day Weekend Financial benefits Night shift premium Other benefits Other benefits