Job Title

About Us We are a patientfocused dental clinic committed to providing exceptional care and a seamless experience from the moment patients walk through our doors. We''re looking for a detailoriented, proactive Treatment & Hygiene Coordinator to join our administrative team and help keep our practice running smoothly. Position Overview As our Treatment & Hygiene Coordinator, you will play a key role in ensuring our dentist and hygiene operatories stay fully booked and efficiently managed. You''ll be the connection point between patients, providers, and the schedulehelping patients understand their treatment plans, navigating insurance details, and ensuring our day flows with minimal disruption. Key Responsibilities Maintain a full and productive schedule for both dentist and hygiene operatories Manage inbound and outbound calls with professionalism and care Book, confirm, and adjust appointments as needed Create and maintain a shortnotice cancellation list to fill openings quickly Send predeterminations and follow up on responses Discuss insurance and benefit coverage with patients in a clear, supportive manner Collaborate with the clinical and administrative team to ensure smooth daily operations Utilize Dentrix and Max Assist for scheduling, charting, and administrative tasks Qualifications Minimum 2 years of experience as a dental administrator or treatment coordinator Proficiency with Dentrix and Max Assist (or similar dental practice software) Strong communication skillsboth verbal and written Ability to multitask, prioritize, and stay organized in a fastpaced environment Comfortable discussing financial and insurance details with patients A positive, teamoriented attitude and commitment to excellent patient care What We Offer A supportive, collaborative team environment Opportunities for growth and professional development Competitive compensation based on experience A chance to make a meaningful impact on patient experience and clinic flow Job Type: Full-time Pay: From $23.00 per hour Benefits: Dental care Extended health care Paid time off Application question(s): Are you able to work two evening shifts per week? Education: Secondary School (preferred) Experience: dental administrator or treatment coordinator : 2 years (required) Dentrix : 1 year (preferred) Language: Mandarin (preferred) Work Location: In person