Job Title

Neighborhood Coordinator (NC) - Retirement - Permanent Full-Time Description The Village of Humber Heights located in Etobicoke, Ontario has an exciting opportunity for a Permanent Full Time Neighborhood Coordinator (NC) to join their team. Shift Details: Regular business hours; availability on some weekends and evenings is required. Tentative Start Date: December 22, 2025 How Schlegel Villages Supports Our Team Members Competitive salary and benefits Significant opportunities for growth and development our leaders come from within Ongoing team member appreciation incentives and generous rewards and recognition Extended health benefits and retirement savings Loans and scholarships to help our team members realize their greatest potential Financial hardship support program: Wilfred Schlegel Hope Fund A unique family culture: every person in every village is a branch of our family tree Responsibilities Support and embrace our residentcentered social culture and be proud to support your team to deliver the highest quality of care to our residents. Our Neighborhood Coordinators lead, empower and support our selfdirected Neighborhood team members to deliver residentcentered care focusing on flexible living and quality of life. Our Neighborhood Coordinators leverage their unique strengths, skills and knowledge to deliver our mission and achieve our aspirations and quality care outcomes. They foster deep relationships and connections with team members, residents, family members and the wider community, and demonstrate a serving leadership philosophy. Participate in villagewide committees and working groups (e.g., Risk Management, PERT, Education, Quality Improvement) to share expertise and work collaboratively on quality outcomes; attend village leadership team meetings and participate in discussions and decisions that impact all team members. Coach and lead performance for individual team members and the Neighborhood team as a whole, including all aspects of HR, health and safety and communication. Lead care conferences with residents and families and be the first point of contact for residents and their families. Qualifications Hold a diploma or degree from a recognized institution in a related field or equivalent leadership experience. Respect the rights and dignity of all residents, families, team members and visitors to the village and address requests with professionalism and care. Preferred Assets Previous leadership experience in a Senior Living environment. Knowledge of the LongTerm Care Act or Retirement Home Regulatory Authority, Program Standard Manual requirements, and the Resident Bill of Rights. The ability to lead and supervise others by communicating vision, values, goals and expectations; empowering selfdirected teams; promoting an engaged and inclusive environment; and supporting growth and development through coaching and mentoring. Proven ability to work with diverse and multidisciplinary teams to promote individual and collective strengths and foster an inclusive work environment. Effective interpersonal skills in facilitating honest and difficult conversations, managing conflict, holding others accountable and influencing outcomes while being flexible, adaptable and approachable. Proven oral, written and computer skills by listening to others and sharing information; by creating clarity and excitement to support new initiatives/direction; by having meaningful growth and development conversations. Proven alignment with our vision and organizational values of caring, passion, handson, innovation, positive cando attitude, and hard work. At Schlegel Villages we are redefining elder care through innovation, village design and culture change, but we know the key to our Villages success and our residents satisfaction is YOU and our teams. We aspire to provide all members of our communities, including team members, with a lifeenriching experience. We are familyowned and operated and we take our mission seriously: to provide holistic health care in a home environment, located within an internal Neighborhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident. Wed love to talk to you about what makes us different. Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader. Seniority level MidSenior level Employment type Fulltime Job function Other #J-18808-Ljbffr