Precise ParkLink is a Canadian parking and mobility solution provider with more than 1000 employees, a head office in Toronto, and 18 supporting offices nationwide. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and management services to thousands of organizations in the healthcare, municipal, commercial, institutional, and private sectors.Job Summary:The team lead reports to the parking supervisor and is responsible for specific parking locations to ensure company operations, policies, and procedures are met. Ensure 100% client and customer satisfaction and lead on-site staff.Employment: Full-timeCompensation: $19.50 per hourJob Responsibilities / Duties:Lead a team of 6 15 customer service associatesSupport the Supervisor & THP parking coordinatorEnforce all company policiesResolve customer complaintsTroubleshoot parking equipment issues on a site levelManage and resolve payroll / non-payroll IPASS queriesRun transaction reports for HRMonitor and maintain inventoryProcess one-out tickets/value tickets and place orders as neededI-PASS enrollment/cancellation for payroll staff and send the list to payrollMIFARE emails remove IPASS payroll staff that are no longer with THPPerform regular inspections for entry/exit pay machines and parking officeComplete vehicle incident reportsConduct HPASS/end shift investigations if a shift is not balancingMonitor the appearance and cleanliness of the parking areasMonitor parking capacity using P2 digital signPerform other parking-related duties as assigned, including Keyscan / Varioflex reportsHiring Contact:Please submit your resume to . If you are considered a qualified candidate, you will be contacted for an interview.Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process. #J-18808-Ljbffr
Job Title
Parking Team Lead