Job Title

GardaWorld is seeking a highly motivated and detail-oriented Quality Assurance Manager to join our leadership team at Edmonton International Airport. Reporting directly to the Operations Manager, this role is responsible for ensuring all security operations meet regulatory requirements, company standards, and client expectations. You will lead quality assurance initiatives, conduct audits, and support continuous improvement across the site. What truly sets us apart is our people- team players known for their professionalism, collaboration, and commitment to excellence. What We Offer Annual salary $71,000-$75,000 depending on level of experience Medical and dental benefits RRSP matching program Career development and advancement opportunities Collaborative and professional work environment Opportunity to play a key role in aviation security Full time permanent position Monday-Friday 8 am- 4 pm Key Responsibilities Compliance & Regulatory Ensure compliance with Canadian Aviation Security Regulations (CASR) and Aerodrome Security Measures Monitor regulatory changes and implement updates Act as a subject matter expert and provide guidance to frontline staff Quality Assurance & Audits Conduct internal and external audits, including infiltration testing Identify risks and improvement opportunities Document findings, develop corrective actions, and track remediation Health & Safety Lead health and safety initiatives and ensure OH&S compliance Conduct assessments, investigate incidents, and implement preventative measures Training & Development Support onboarding and ongoing training programs Identify training gaps and recommend performance improvements Reporting & Administration Compile and analyze KPI and quality metrics Prepare reports for leadership and clients Support the Operations Manager, maintain documentation, and manage the employee recognition program Client Relations Build strong relationships with airport authorities and clients Address concerns and provide regular quality updates Qualifications Required Minimum 3 years of leadership or management experience Strong written and verbal communication skills Proficiency in Microsoft Office (Excel, Word, PowerPoint) Meet the clearance eligibility requirement of having resided in Canada for the past five (5) consecutive years to obtain and maintain a Transportation Security Clearance. This job requires background and security checks. Legally authorized to live in Canada Preferred Reliable transportation to and from the work site is preferred Experience in security or airport operations Background in audits, inspections, quality assurance, or compliance Knowledge of CASR and Aerodrome Security Measures Experience with training delivery and KPI analysis Application Deadline: January 18, 2026 SSEDM GardaWorld: Make the world a safer place GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply. Job Segment: QA, Quality Assurance, Quality Manager, Compliance, Quality, Technology, Legal