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Job Title


Director, Product Design (TMS & Private Dining)


Company : OpenTable


Location : Toronto, Ontario


Created : 2026-01-11


Job Type : Full Time


Job Description

Director, Product Design (TMS & Private Dining) Toronto, Canada With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our worldclass technology empowers restaurants to focus on what matters most their team, their guests, and their bottom line while enabling diners to discover and book the perfect restaurant for every occasion. As the Director of Product Design, you will lead design for our table management system and private dining teams. You will manage a global team of talented product designers and collaborate closely with product managers, engineering, research, data science, design systems, brand design, and more to ensure were delivering value to our customers and creating experiences that will meaningfully impact restaurants and diners worldwide. In this role youll be an influential partner embedded in our UX team, pairing closely with product development colleagues and leaders to optimize our processes, improving ways of working together, overseeing design quality and creating space for innovation, and ensuring that your direct reports are challenged and supported along their career growth journey. Responsibilities Lead product design for the table management system and private dining teams. Manage a global design team, driving growth, motivation, and career goals. Collaborate with product managers, engineering, research, data science, design systems, and brand design to deliver impactful user experiences. Own design quality, establish and enforce design standards and best practices across native apps and web experiences. Apply datadriven decision making and stakeholder management to align with business, users, and crossfunctional teams. Champion systems thinking, analytical, and problemsolving skills to iteratively improve products. Create and evangelize a vision, develop comprehensive plans, and execute through your team. Communicate effectively through storytelling, presentations, and written content. Demonstrate critical thinking, collaboration, and feedback culture. Reflect continuously on personal and team growth. Qualifications Handson experience in product design and a deep understanding of user experience practices. Proven track record in growing designers and design managers, motivating them and helping them achieve their career goals. Deep expertise in native apps and web experiences, with mastery of nuances and best practices for each platform. Extensive experience designing for B2B or ambiguous spaces. Datadriven mindset and consistent use of data to inform decisions. High skill in stakeholder management and consensus building across disciplines. Strong systemsthinking, analytical, problemsolving, and interpretation skills. Ability to create and evangelize a vision, and develop comprehensive plans to bring that vision to life. Great storyteller with effective verbal and written communication, including presentations to internal audiences. Critical thinking: balanced, kind, and standing by convictions. Highly collaborative, valuing feedback and input from others. Commitment to introspection and continuous improvement. What else would make you stand out? Experience in the restaurant industry and/or a passion for food and dining. Experience working on dualmarket products. Benefits and Perks Work from (almost) anywhere for up to 20 days per year. Companypaid therapy sessions through SpringHealth. Companypaid subscription to Headspace. Annual companywide week off a year. Paid parental leave. Generous paid vacation + time off for your birthday. Access to thousands of ondemand elearnings. Travel discounts. Employee Resource Groups. Income protection and life assurance. Employee Assistance Program. Pension plan contributions. Discounted gym membership. Bike2Work. Season ticket loan. Social events & Thursday happy hours. Free lunch 2 days per week. Inclusion Were committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, were here to support you. Please reach out to your recruiter to request any accommodations. #J-18808-Ljbffr