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Job Title


DIGITAL STRATEGY MANAGER


Company : COMPASS GROUP CANADA


Location : Mississauga, Peel Region


Created : 2026-01-12


Job Type : Full Time


Job Description

You might not know our name, but you know where we are. Thats because Compass Group Canada is part of a global foodservice and support services company thats the 6th largest employer in the world, with 625,000 employees. Youll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. Were in all major cities, at remote work sites and everywhere in between doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward! Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what's possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us. About The Role Les principales responsabilits sont les suivantes : Agir comme leader dans lamlioration de lexprience technologique au sein des oprations de Compass dans les secteurs du Qubec. Identifier les lacunes en matire defficacit et doffres, puis explorer des solutions sous un angle oprationnel, marketing ou technologique. Animer des appels et des rencontres avec les partenaires daffaires afin de les conseiller sur les avantages des technologies pour favoriser la croissance et le soutien en restauration et hospitalit. Diriger les activits danalyse et de dcouverte pour les dploiements technologiques, offrir du soutien la dfinition des solutions et recommander la meilleure solution technologique pour chaque projet. Grer les pipelines de projets, effectuer des calculs budgtaires, prparer des devis et offrir un soutien continu durant les dploiements. Rechercher de nouvelles occasions et dvelopper des analyses de rentabilit pour le dveloppement de nouveaux produits, en collaboration avec lquipe Produit de Compass Digital. Coordonner les ressources internes, les fournisseurs tiers et les clients pour assurer des lancements technologiques russis et une gestion continue. Btir et maintenir des indicateurs de performance cls (KPI), en collaboration avec le/la gestionnaire principal(e), Stratgie et engagement numrique, pour soutenir la performance globale de Compass Group grce lutilisation de la technologie. Sassurer que tous les projets sont livrs dans les dlais, selon la porte dfinie et conformment au budget. Offrir du soutien ponctuel aux units daffaires des secteurs et agir comme point descalade pour les enjeux technologiques. Offrir du soutien ponctuel au/ la directeur(trice) principal(e) de la livraison numrique Canada, ainsi qu lquipe de direction de Compass Digital. Qualifications requises Solide formation technique, incluant une bonne comprhension ou une exprience pratique de lutilisation des technologies dans les oprations de services alimentaires, particulirement dans les environnements Sports & Divertissement ou les camps loigns. Passion pour la nourriture et les services alimentaires une qualification essentielle puisque chaque solution technologique doit tre conue et dploye avec le plus grand soin pour assurer une exprience dhospitalit optimale. Exprience pralable en oprations htelires (un atout). Exprience en estimation, laboration de solutions technologiques et comprhension approfondie du domaine des services alimentaires. Excellentes comptences en communication crite et verbale, ainsi quune grande capacit dcoute. Exprience dmontre comme gestionnaire de projet, analyste daffaires et/ou en ventes idalement dans le secteur des technologies de linformation. Solides comptences organisationnelles, incluant le sens du dtail et la capacit de grer plusieurs tches la fois. Capacit voyager au Canada entre 30 % et 40 % du temps, en plus de dplacements frquents dans la grande rgion de Montral. Matrise avance de Microsoft PowerPoint, Excel, Office et Smartsheets. Job Summary Position Details Position Title: Digital Strategy Manager Salary: 60,000.00 - 80,000.00 Hybrid: 3 in Office Days - Toronto (72 Fraser Avenue) or Mississauga ( 1 Prologis Blvd) - Quebec residents, this opportunity will be remote. Travel Required: 30-40% Employment Type: Full Time, Permanent In accordance with provincial legislation and our commitment to transparent hiring practices, the compensation range for this position is provided. Final compensation will be determined based on qualifications, experience, and internal equity. Canadian work experience is not required. Please note that artificial intelligence tools are utilized in the applicant screening process. The primary duties are as follows Serve as a leader in improving the technology experience within Compass operations in the Quebec sectors Identify gaps in efficiencies and offerings and explore solutions from an Operations, Marketing, and/or technical perspective Host calls and meetings with business partners to consult on the benefits of technology in relation to food and hospitality growth and support Lead project discovery activities for technology deployments, provide solutioning support, and determine the best technology solution for the project. Manage project pipelines, provide budget calculations, provide quotations, and serve as project support during deployments. Research opportunities and create business cases for new product development, work closely with the Compass Digital Product team for key product improvements. Coordinate internal resources, third parties and clients for successful technology launches and management Build and maintain Key Performance Indicators along side the Sr. Manager, Digital Strategy & Engagement to continue to nurture Compass Group performance (via utilization of technology) Ensure that all projects are delivered on-time, within scope and within budget Provide ad-hoc support to businesses within the sectors and act as an escalation point for technology concerns and issues. Provide ad-hoc support to Sr. Director of Digital Delivery Canada, and the Compass Digital leadership team Qualifications include Good technical background, with understanding or hands-on experience on how technology can be utilized in food service operations, especially in Sports & Entertainment and/or Remote Camp operations. A passion for food & food service This is a critical qualification as each technology solution we provide must be created and deployed with the highest level of care to ensure the hospitality experience is optimal Previous Hospitality operations experience is preferred Experience with technology quoting, solutioning and understanding of Food service Excellent written and verbal communication skills with equally good listening skills Proven working experience as a Project Manager, Business Analyst and/or Sales - Preferably in the Information Technology sector Solid organizational skills including attention to detail and multi-tasking skills Able to travel within Canada 30%-40% of the time Advanced experience with Microsoft PowerPoint, Excel, Office and Smartsheets Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. For accommodation requests during the hiring process, please contact for further information. #J-18808-Ljbffr