Job Title

Who We Are Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose the essence of SFU is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do. Ceremonies and Events Office The Ceremonies and Events Office (C&E) advances Simon Fraser University's strategic vision by producing and managing key university celebrations and milestone events including convocation and the university's highprofile presidential, institutional, advancement, alumni, ceremonial, government and partner events. Delivering approximately 70 events annually, locally, nationally and internationally, the department also ensures that ceremony and event protocols and traditions are maintained at events. About the Role Acting as a group leader, coordinates, and monitors continuing and temporary data coordinators as well as entrylevel clerical staff in the department. Trains existing and new staff (data coordinators as well as other department staff) in the use of departmental systems (i.e., Blackbaud CRM, Access, Excel, etc.), as well as providing training to new data coordinators in onsite event service provision, client services and best practices, and university protocols. Assigns, checks and monitors daytoday workflow of data coordinators. Provides recommendations to Managers on the best systems and practices to manage each event. Creates and maintains the University's Ceremonies and Events database in Blackbaud CRM and/or Access to support the event management initiatives of the department. Supports the development of individual mailing lists for core annual events and adhoc events. Compiles data from other sources to generate new databases for specific events. Researches, collects, and updates contact and confidential biographical information of event invitees. Processes event registrations and payments; and reconciles accounts following the events. Sets up different criteria queries and creates customized reports for each event. Serves as the departmental expert in the use of Access and Excel, investigates data problems or complex issues and provides recommendations for overall system and process improvements. Attends events to provide onsite guest services; manage the registration table; and assist in overall event support. Maintains notes and records of data statistics for each event for future reference, and liaises with List Coordinator regarding records management and upkeep to ensure accuracy of constituent records. Qualifications High school graduation and one year of postsecondary education or formal program equivalent, with courses in database, word processing, spreadsheet applications, and office procedures. 4 years of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable. Experience using Customer Relationship Management (CRM) applications (i.e., Blackbaud CRM). Excellent organizational, analytical reasoning, and problemsolving skills. Excellent interpersonal, customer service, and communication (both oral and written) skills. Ability to coordinate multiple projects and to meet frequent deadlines. Ability to provide leadership, direction and training, and assign work to individual staff members. What We Offer At SFU, our goal is to ensure our people are valued and supported by promoting a healthy worklife balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338): An additional 14% pay in lieu of benefits After 4 consecutive months in the position, pay in lieu of benefits is increased to 20% Hybridwork program for eligible positions Additional Information The assignment end date is June 30, 2026. Please include your cover letter and resume in one attachment. SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university. We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact . #J-18808-Ljbffr