Job Title

Overview Hallmark is seeking an Operations Assistant to oversee our janitorial operations at various contract locations in the Greater Toronto Area. The Assistant Operations Manager will report directly to the Operations Manager. Duties Managing the cleaning operations for a portfolio of accounts, ensuring a high level of quality Coordinating the monthly purchasing and invoicing of supplies Completing bi-weekly payrolls Following operating budgets Liaising with property management and building tenants to ensure their needs are being met Ensuring that Site Supervisors and Staff Members are complying with all company and building policies and procedures Attending performance meetings and other scheduled joint review meetings with customers Troubleshooting challenging situations and finding effective and lasting solutions Performing scheduled cleaning inspections at contract locations as required Ensuring that all service contracts are being adhered to, and that Key Performance Indicators are being met Responding to and assisting in any emergency situations Requirements Must be fluent in English and have excellent communication skills, both written and verbal (bilingual and multilingual is a plus) Must have 3+ Years of Supervisory experience Must be flexible with work hours and available for weekends and holidays if needed Experience in the janitorial or service industry and knowledge of health and safety practices Passion for working with others and providing outstanding customer service Demonstrated interpersonal skills Strong computer and technical skills, with proficiency in MS Office (PowerPoint, Excel, Word, Outlook) and Adobe Proven strength in leadership ability Job Types: Full-time, Permanent Pay: $55,000.00-$58,000.00 per year Benefits: Company events Dental care Extended health care Paid time off Vision care Work Location: In person