Job Title

We are a web-based optometric software provider looking for a motivated and customer-focused Client Care Coordinator to join our team. This role is ideal for someone who is tech-savvy, highly organized, and comfortable juggling multiple tasks. As the first point of contact for our clients, you''ll play a key role in providing exceptional support and ensuring a positive experience. Responsibilities include: Answering incoming client phone calls and providing technical support Responding to client emails in a timely and professional manner Data entry and system updates Client training and onboarding Ability to travel for software installations within Canada Qualifications: Strong computer skills and comfort working with various programs Excellent customer service and communication skills Ability to multitask and stay organized in a fast-paced environment Previous experience in customer service and/or technical support is required Experience working in an optometry office is considered an asset If you''re friendly, dependable, and enjoy helping people solve problems, we''d love to hear from you. Please submit your resume to apply. Job Type: Full-time Pay: From $19.00 per hour Expected hours: 39 per week Benefits: On-site parking Paid time off Work Location: In person