Job Title

the About Us: At Adam Physio and Wellness, we provide exceptional physiotherapy services in a welcoming and professional environment. Our dedicated team is committed to supporting our patients on their journey to recovery. We are seeking a friendly and organized Administrative Assistant/Receptionist to join our team and assist in the day-to-day operations of the clinic. Key Responsibilities: Patient Booking: Schedule patient appointments, ensuring smooth flow of bookings and efficient time management. Billing: Process patient billing, including billing extended health care benefits and insurance claims and following up on outstanding payments. Customer Service: Answer phone calls from patients, address inquiries, and providing exceptional service. Communication with Insurance Companies: Assist with communicating with insurance providers to ensure claims are processed correctly and promptly. General Administrative Support: Maintain patient records, update the scheduling system, and assist with other clerical tasks as required. Qualifications: 2 or more years previous experience in a receptionist or administrative role (preferably in a healthcare setting). Knowledge of medical billing, extended health care, and insurance processes. Strong communication skills and a patient-focused approach. Proficient in Microsoft Office Suite and/or clinic management software. Ability to multitask and handle a fast-paced environment. Strong organizational skills and attention to detail. Benefits: Competitive salary with opportunities for growth. Positive, supportive work environment. Health and wellness benefits (if applicable). If you are passionate about supporting healthcare professionals and providing exceptional service to our patients, we want to hear from you Job Type: Full-time Education: Secondary School (preferred) Experience: Dental receptionist: 1 year (preferred) Work Location: In person