Job Title

How do you want to pay? Its a question youve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.Were a global provider of API-based payment processing and wallet management infrastructure. Were 100% cloud-native, hyper-configurable, and a Top 10 Place to Work in Fintech. And were changing how people think about payments.Today, were powering payments for one of the worlds largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.Interested in redefining whats possible in payments? Join Episode Six today.What were hiring for:We are a growing our Account Management organization looking to add an Account Manager based in the Toronto, Canada.What youll be responsible for in this role:Proactively build and manage relationships with clients and their key personnel to become a trusted partner for our clientsManage the governance framework with clients, and run key forums such as Steering Committees and Business ReviewsIdentifying and developing opportunities with existing clientsEnsure KPIs and targets are being metManage the business side for development, enhancements or change requests with the client and supporting the internal teamsCreate and maintain forecast models and invoicing is current with the clientWork within the business development team to renegotiate contracts as requiredWhat experiences and skills are necessary to be successful in this role:5+ years of Account Management experience within the financial services sector, direct cards, payments or issuer processing experience preferredStrong written and verbal communication and presentation skills in EnglishStrong networking skills with the ability to build rapport both internally and externallyGrowth mindsetAbility to adapt and thrive in a fluid and fast-paced business environmentAbility to work independently as well as collaboratively within and across teamsAbility to identify areas for improvement and raise with solutions in mind to ensure the team is consistently improvingAbility to grow into leadership positionsWhat makes a successful E6er?We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.A people first mentality. From professional development on day 1 to a 360 focus on your wellbeing, and the ability to work where you need to, wereE6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.E6 is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to E6's Talent Acquisition Team at if you need any assistance completing our application or need accommodations during your interview process.Create a Job AlertInterested in building your career at Episode Six? Get future opportunities sent straight to your email.Apply for this job*indicates a required fieldFirst Name *Last Name *Email *PhoneResume/CVEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileWebsiteWhere are you permanently located? *Do you require sponsorship now or in the future? * #J-18808-Ljbffr