About ArchiesArchies Entertainment is a family-focused, high-energy venue built around fun, connection, and unforgettable experiences. We serve families, youth, and community groups across the Comox Valley in a safe, inclusive, and welcoming environment.As Venue Manager, you will lead our operations team and be the driving force behind excellent guest experiences, staff engagement, and operational success.About the RoleThe Venue Manager is responsible for overseeing daily operations, staff leadership, and guest satisfaction. Youll work directly with ownership to ensure the venue runs smoothly, safely, and efficiently while maintaining high standards for cleanliness, safety, and fun.This is a hands-on leadership role. Youll be supporting shifts, coaching team members, and directly interacting with guests, all while shaping the culture of the workplace.Key ResponsibilitiesLead, coach, and support team leads and floor staffHire, train, and develop team membersConduct regular check-ins, performance feedback, and mentorshipOversee daily scheduling and staffing levelsEnsure compliance with BC Employment Standards and safety regulationsMaintain facility cleanliness, safety, and operational readinessHandle guest concerns with professionalism and empathyEnsure birthday parties, group events, and attractions run smoothlyMaintain a fun, safe, and inclusive environment for all guestsManage cash handling, reporting, and shift accountabilityAssist leadership with budgeting and operational planningWhat Do You Bring to the Team?35+ years of experience in hospitality, food & beverage, retail, family entertainment or attractionsProven leadership experience, preferably in fast-paced, customer-facing environmentsStrong organizational, problem-solving, and communication skillsCalm under pressure and confident in decision-makingPassion for delivering outstanding guest experiencesWhy Work at Archies?Competitive payFlexible scheduling4 Paid Mental Health days per a year after 3-months to use at your discretion.Learning & Support Allowance: $1,000 after 3 monthsMental health support & free confidential counsellingDental, vision, and prescription coverage for eligible employeesTransit pass support for students or staff without a vehicleTeam-building events, social parties, and celebrationsFully stocked staff room with snacks and drinksFamily and Friends discount at Archies.Think youll be a good fit? Send your application to [email protected] with the job title in the subject line.______________________________________________________________________________________________________________________Archies is committed to an accessible and inclusive hiring process. If you require an accommodation, you are encouraged to let us know. All requests are handled with care, respect, and confidentiality.All candidates must successfully complete a Criminal Record Check and Vulnerable Sector Check in accordance with BC provincial requirements before starting work.This includes:A Criminal Record CheckA Vulnerable Sector Screening (required when working with children and youth)These checks are required for all roles, including management, administration, and floor staff. Archies is committed to fair and inclusive hiring practices. Having a record does not automatically disqualify someone from employment. Each result is reviewed individually.Archies is proud to be an equal opportunity employer. We are committed to building a team that reflects the diversity of our community.We do not discriminate based on:Race, colour, or ancestryPlace of originGender identity or gender expressionSexual orientationAgeReligion or beliefDisability (visible or invisible)Family or marital statusOr any other protected ground under BC Human Rights lawWe believe everyone deserves to feel safe, respected, and valued at work. Diversity makes us stronger, more creative, and better able to serve our guests.
Job Title
Venue Manager