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Join to apply for the Customer Service Professional role at All Weather at Home. 1 day ago Be among the first 25 applicants Its nice to meet you. If youre looking for a challenge, youve come to the right place because no matter who you are or where you come from, were all building something. For more than 45 years, weve built the All Weather Group into the largest privately owned and operated window, door and glass manufacturer in the country. Whatever your background, we want to hear from those who are driven to make an impact and bring their best to our tightknit, peoplefirst culture. Responsibilities Communicate with customerscontractors, dealers, homeowners, and sales partnersto provide accurate, timely information. Complete all required paperwork accurately and on time, from processing orders to creating detailed sales quotes. Support the sales team with essential administrative tasks, ensuring smooth operations. Prepare and quote chargeable service work, including parts and labour, to keep customers informed of costs. Schedule installations and coordinate Service Technicians efficiently, maximizing each days appointments for a full, efficient schedule. Qualifications High school diploma or equivalent. 35 years of solid experience in customer service, bringing a strong foundation in helping customers. Proficient with computer systems and comfortable learning new tools. Handles complex inquiries independently with exceptional listening and problemsolving skills. Builds effective relationships and maintains a warm, professional phone presence. Thrives in a highpaced environment, easily managing multiple tasks. Skilled in research and analysis to get to the root of issues. Meticulous attention to detail, strong organisational skills, and a commitment to continuous learning. Takes ownership and accountability for all information shared with customers. Consistently demonstrates advanced customer service skills, keeping customer satisfaction as the top priority. Excellent time management and prioritization abilities. Communicates professionally and courteously, adapting to different customer needs. Experience in sales or building construction is a valuable asset. Whats in it for you? Every day at All Weather is an opportunity to roll up your sleeves and move one step closer to your goals. Apply regardless of the criteria above and visit our careers page to get started now: Our Story It all began in 1978 in Edmonton, Alberta when a farmer, a salesman and a railroader created All Weather Windows. More than 45 years later, weve grown into a group of companies still proudly serving residential and commercial customers across Western Canada. We make premium products right here on home soil, designed and tested for Canadas harshest weather conditions, delivered with the promise of performance and style. Our purposeto Never Stop Buildingis a testament to the character of our people. Diversity by Design From day one, diversity has been our greatest source of strength. Today, 55 languages are proudly spoken across our workforce. We are an open door to newcomers, first timers and everyone inbetween, continuously working to build and promote an inclusive environment that attracts, celebrates and promotes diversity, equity and inclusion by every definition. Impact and Culture The All Weather Group is a place where potential finds opportunity, leadership truly listens and the ability to make an impact has nothing to do with your title. We invite people at all levels to speak up, chip in and put ideas into action to shape our work, careers and company. Wellness and Community People are the beating heart of our tightknit community. We view wellness as being about the whole person and have designed programs to support physical, emotional, spiritual and social wellbeing at work and in our lives outside of All Weather. Community Contributions Weve been recognised as one of Canadas Best Managed Companies 14 years in a row. We are committed to positively impacting careers, lives and communities across Canada, proudly giving back in four key areas: strengthening families, providing shelter, supporting education and health and wellness. Over the years weve contributed to charitable giving, partnerships, employee volunteerism and supporting families in need. If youre passionate about creating a positive impact, we need your voice to help grow this proud cultural tradition. #J-18808-Ljbffr