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Job Title


Call and Contact Center Jobs - Co-op Software Engineer, Backend


Company : ContactCenterWorld


Location : Vancouver, Metro Vancouver Regional Distr


Created : 2026-01-14


Job Type : Full Time


Job Description

Company and Location Company: Dialpad | Location: Vancouver, British Columbia, Canada | Posted: Saturday, December 27, 2025 Job Title Co-op Software Engineer Program (Canada) Overview Dialpad is the leading AIpowered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply rely on Dialpad to build stronger customer connections using realtime, AIdriven insights. About Dialpad At Dialpad, youll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and were elevating each one with a platform that drives realtime insights and automation for our customers. Coop Program Are you a motivated student eager to gain realworld experience in software engineering? Join our Coop Software Engineer Program in Canada, where youll have the opportunity to work alongside seasoned professionals on impactful projects. This program is designed to provide handson experience, mentorship, and the chance to contribute to cuttingedge solutions. Program start date: January 2026. It is a fulltime, hybrid position based in our Vancouver or Kitchener, Canada office. You will work with a local mentor who will help you learn Dialpads technologies and processes and support you in achieving your internship goals. What Youll Do Build customerimpacting functionality into Dialpads backend services. Design and implement robust, reusable, and scalable backends through collaboration with a closeknit team. Your impactful work will help improve Dialpads customer experience, infrastructure scalability, security, and costs. About You Currently enrolled in a university program (3rd year+) or recently graduated in Computer Science, Computer Engineering, or a related field of study. Minimum of 8 months of handson experience in software development. Available to work fulltime (40 hours per week), MondayFriday, 9AM5PM. Familiarity/experience with Python, Java, C++, or similar programming languages. Familiarity with SQL or NoSQL databases, including how to query and interact with databases. A solid understanding of data structures, algorithms, and software design. Skilled in writing clean, reusable code using objectoriented design principles. Ability to debug code and write unit tests. Basic knowledge of version control systems to collaborate on projects and track changes; experience with Git is a plus. Launch new code weekly with our fast release cycles. Experience working with containerization and orchestration in the cloud is a plus. Our Tech Stack Python backend on Google Cloud Platform (AppEngine, Datastore, BigQuery, Dataflow, Spanner, Memcache, Cloud Tasks, Pub/Sub), Redis, Elastic Search, Pinot. Monitoring: Datadog, Grafana. Vue.js/Vuex frontend running natively in Electron. Salary Range (British Columbia, Canada) Range: $28,000$28,000 CAD (target base salary only; does not include bonus, equity, or benefits). Benefits Dialpad offers competitive benefits and perks, alongside a robust training program to help you reach your full potential. Our offices are inclusive and designed to cultivate collaboration and connection. Dialpad is recognized repeatedly as a certified Great Place to Work. Equal Employment Opportunity Dialpad is an equalopportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. #J-18808-Ljbffr