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Job Title


Dealer Business Development Manager


Company : Total System Services


Location : Vancouver, Metro Vancouver Regional Distr


Created : 2026-01-14


Job Type : Full Time


Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Looking for a new challenge? Want to join a Fortune 500 company focused on technology and innovation? Are you interested in pursuing a career in sales? At Global Payments, youll have many opportunities for growth and development and we promise everyday will be an exciting challenge. Join a team of established sales professionals and leaders and get the chance to excel and earn what you deserve! JOB OVERVIEW The Dealer Business Development Manager manages and assists our Dealer Channel with all things Genius & Synergy revenue related. This positions importance lies in being the Dealers advocate and ambassador for all matters related to reselling Global Payments Genius and associated products as well as driving revenue through referral of card. The person is responsible for Dealer contracts, quotas, territories and recruitment/terminations. This position must learn, teach and facilitate all policies, procedures, and product advantages to facilitate the growth of revenue of the Dealers in the divisions assigned to them. Additionally, this position is the face in their respective divisions for the Dealer Program and all Global Payments related. This position requires extreme attention to detail to make sure that every Dealer and Dealer prospect is efficiently and professionally communicated with and mentored. This position is responsible for having a mastery of all product specific Dealer-facing documentation, the Dealer Manual, Dealer processes, price list, authorized Dealer list, and training materials. The DBDM must be able to assist Dealers with growing their leads, answering to RFP/RFIs, selling & closing POS business and relationship management with local Global Payments card community. The DBDM is the primary contact for any Dealer related escalations. This position requires travel and could be on the road more than 24 weeks a year. Requirements 2-5 years in POS Dealer management or channel management experience French and English language skills 4year college degree or equivalent experience Enjoy problem solving and channel management Have experience with contracts and negotiations Extremely organized with professional followup habits Experience with MS Office, Salesforce.com, LinkedIn, Google Suite and social media Hospitality and food service and / or retail experience is helpful Ability to travel as needed Compensation and Benefits This person will work from home office. This position is a salary plus bonus position. OTE - 120K Dealer Development Recruit New Dealers to cover all products in all major markets of divisions covered. Ensure dealers fully understand Dealer Manual and their Contract. Be knowledgeable of the Dealer manual for each product and notify dealers when changes occur. Foster positive and respectful relationships with all existing Dealers in their division. Touch base with every Dealer in their divisions 12 times a month. Strategically coordinate visits timed with events where their Dealers will be present. Create community and harmony between individual Dealers and other divisions, such as card. Enforce rules when Dealers violate engagement rules. Dealer Revenue Increase and maximize total Dealer revenue in each division across all products. Monitor and influence revenue increases and opportunities within their divisions. Help Dealers close large opportunities and create new local leads and monitor Dealer pipelines. Manage Dealers minimum and targeted quotas. Communicate progress so Dealer is aware of status changes and progress. Expose, train and assist in launches of new sellable products to all Dealers in their division. Dealer Communication Notify relevant managers about Dealer boarding, termination, remediation, legal escalation whenever a Dealer has a change of status or issue. Share content in periodic communication with the Dealers in their divisions: leads received, revenue changes, funnel, recent performance, operations issues, news releases, campaign results, onboarding training, upcoming events, contests and rankings, industry trends and success stories. Marketing Know all marketing collateral available and make sure Dealers know where to find it, how to use it and what is available. Communicate opportunities for success stories, marketing opportunities and reamplify quality marketing work that Dealers have created. Be a liaison for marketing work in their division. Actively suggest, create and produce marketing materials that benefit the team and the Dealers. Trade Shows Work and sometimes set up and tear down trade shows in their divisions and work all national trade shows. Insure Dealer participation in all trade shows and events that require Dealers. Coordinate communication between all Card colleagues local to the event in advance to set expectations and foster collaboration. Ensure Dealers have made all plans necessary for getting to the event and assist when necessary. Suggest and request any additional events that would help Dealer revenue in their divisions. Occasionally help plan events for Global Payments. Documentation & Tools Maintain and update all Dealer and Dealer prospects in SF.com; learn and train Dealers on SF.com Portal and usage. Understand and train Dealers on Knowledge Portal, Dealer Exchange and Google Drive. Education Ensure Dealers are aware of training class schedule and that they sign up, understand travel logistics, and find all training resources. Help Dealers order product and understand Dealer Manuals and Contracts. Drive attendance to product panels along with the broader team. Other Tasks Complete assigned projects in a timely manner. Respond professionally, courteously, and ethically to all communication within 24 h. Forward outofoffice communication to a designated team member. Return calls, send emails, cc executives as necessary, and ensure all threads receive a response. Vacation, Travel and Expenses Arrange travel via company systems and arrive at least 12 h before appointments involving flights. Submit travel for approval before booking. Do not accrue expenses over $250 per event without SVP approval. Follow company procedures for PTO and expense reimbursement. Who are we? Global Payments is a leader of the payment technology industry with over 24 000 employees worldwide. We pride ourselves on innovation and inclusion. Our team is helping customers achieve amazing results. Its our passion for success that has led to years of out-performing the competition. Join us and make your mark on the payments technology landscape of tomorrow. How we care about our people: Real opportunities to grow professionally Collaborative, friendly work environment with a relaxed, casual dress code Health insurance ShortTerm and LongTerm disability coverage Life insurance plans Retirement savings programs Employee stock purchase program Employee assistance program Tuition reimbursement program Gym membership corporate rates Volunteering opportunities Safe place for the LGBTQIA2+ community *** We sincerely thank all applicants for their interest. We will only contact those selected for an interview. Job Description Le rle: Le/la gestionnaire de comptes partenaires assiste notre canal de partenaires avec toutes les ventes et revenus en lien avec nos produits partenaires de Global Payments. Cette personne travaille avec nos partenaires en ce qui a trait aux questions lies aux produits, au programme de partenaires et les duque sur les avantages de ces produits, le matriel de vente et les procdures de commande. Le/la gestionnaire de comptes partenaires est responsable de trouver et diriger des prospects vers les partenaires en plus de travailler avec les marchands et prospects de ceuxci pour conclure et/ou augmenter les revenus globaux. Lobjectif principal du ou de la gestionnaire de comptes partenaires est de gnrer et daugmenter les revenus quotidiens avec les partenaires pendant que nous dveloppons notre programme de partenaires canadien. Le/la gestionnaire de comptes partenaires travaille main dans la main avec les administrateurs/trices et dveloppeurs/peuses daffaires du programme de partenaires qui sont responsables de dvelopper de nouvelles ententes de leur ct. La personne dans ce rle dtient une connaissance intime des produits, processus, canaux existants, ainsi que comment les prsenter. Cette personne utilise ses relations et ses connaissances pour influencer les changements et maximiser les revenus au sein du programme. Quels sont les avantages pour vous ? OTE moyen : 120 000$ Plan de commission non plafonn Allocation voiture et autres incitations Club du Prsident Travail domicile Avantages sociaux aprs 30 jours Coaching par des professionnels de la vente et des leaders de premier ordre Croissance et dveloppement professionnel Industrie innovatrice et bien tablie Environnement dynamique et stimulant Ce que vous ferez : tre le point de contact principal titre de reprsentant(e) des ventes partenaires - prendre en charge tous les appels pour les ventes gnrales en lien avec les marchands et partenaires. tre responsable des demandes de rabais, problmes avec SalesForce et processus de commandes. Assister et/ou rdiger les offres de services incluant les commandes pour les partenaires. Faire des suivis hebdomadaires des valeurs aberrantes des partenaires qui ont des prospects, des revenus infrieurs ou suprieurs la norme, aucune ou une premire vente dAux, SaaS, PaaS - assurer la croissance et prvenir le dclin. Distribuer les prospects - rassigner les comptes orphelins des partenaires, surveiller la qualit des prospects, assigner aux meilleurs partenaires pour finaliser les ententes et amliorer le pourcentage dententes conclues de manire gnrale. Soccuper des ventes quotidiennes et faire du mentorat avec les partenaires existants pour librer les dveloppeurs/peuses daffaires et les gestionnaires pour quils/elles puissent se concentrer sur des nouvelles affaires et ententes. Augmenter et maximiser les revenus totaux au sein des territoires assigns pour les produits pris en charge, ainsi que les partenaires attribus. Interagir quotidiennement avec les revendeurs et leurs clients concernant des opportunits clefs de ventes de produits assigns. Assister les partenaires pour trouver des ressources ou personnes responsables de problmes quotidiens qui empcheraient les partenaires de vendre, faire des dmonstrations ou soutenir les marchands de manire individuelle (utilisateur final). Aider les partenaires conclure des opportunits de ventes majeures en plus de gnrer des prospects locaux et surveiller les pipelines de ventes des partenaires. tre responsable des revenus en lien avec des items et produits spcifiques aux partenaires tout en influenant et communiquant les progrs aux partenaires. Assister au lancement de nouveaux produits des partenaires assigns. Ceci peut inclure les aider avec leurs premires ventes, les former, trouver des ressources et sassurer que les partenaires sont confortables lide de vendre ces produits. Assigner aux partenaires les prospects issus de la vente au dtail et surveiller la gnration des revenus, les performances passes, prsentes et futures des partenaires. Assister, former et guider les partenaires pour btir des revenus, revendre des produits SaaS et Paas et assister dterminer avec quel partenaire local aller de lavant. Pourrait tre demand de participer des salons et vnements occasionnels ce qui pourrait entraner des dplacements. tre responsable de savoir quel matriel de marketing est disponible et o trouver le tout pour que les partenaires puissent sen servir. Ce que nous recherchons : Baccalaurat prfrablement avec une spcialisation en administration des affaires ou marketing. Bilinguisme (franais/anglais). Un minimum de 5 annes dexprience en vente B2B ou dans un poste de gestion de comptes/relations daffaires, prfrablement dans lindustrie des paiements. Excellentes comptences interpersonnelles avec une facilit btir des relations daffaires efficaces. Doit tre motiv(e) par la production de revenus. tre organis(e), faire des suivis de manire professionnelle et avoir de bonnes comptences au niveau de la prise de dcision. Doit apprcier la rsolution de problme. Doit apprcier la gnration de prospects. Aisance avec les mdias sociaux. De lexprience dans l'industrie htelire, la restauration ou la vente au dtail sera considre comme un atout. De lexprience avec SalesForce sera considre comme un atout. De lexprience dans lindustrie des paiements ou de la vente de solutions technologiques en contexte B2B sera considre comme un grand atout. Qui sommes-nous ? Global Payments est un leader du secteur des technologies de paiement avec plus de 24000 employs dans le monde. Nous sommes fiers de nos innovations et de la valeur que nous accordons linclusion. Notre quipe aide nos clients obtenir des rsultats impressionnants. C'est notre passion pour le succs qui nous a permis de surpasser la concurrence pendant des annes. Rejoigneznous et laissez votre empreinte sur le paysage technologique des paiements de demain. L'importance que nous accordons aux membres de notre quipe: De relles opportunits d'volution professionnelle Un environnement de travail collaboratif et convivial avec un code vestimentaire dcontract Une assurance mdicale Couverture d'invalidit courte et longue dure Plans d'assurance vie Programmes d'pargne-retraite Programme d'achat d'actions pour les employs Programme d'assistance aux employs Programme de remboursement des frais de scolarit Tarifs d'adhsion un gym Possibilits de faire du bnvolat Lieu sr pour la communaut LGBTQIA2+ Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. 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