Benefits: Company parties Dental insurance Free food & snacks Free uniforms Health insurance Opportunity for advancement Training & development Vision insurance Wellness resources Handyman Connection of Victoria is a locally owned, familyrun home improvement company with a longstanding reputation for exceptional customer service and quality workmanship. Our office is fastpaced, collaborative, and supportive and we are looking for a Client Care Representative who excels at keeping clients, craftsmen, and schedules running smoothly. Were seeking a confident, experienced customer service professional who can make sound decisions independently when required. If youre someone who takes initiative, handles challenges with maturity, and thrives in a role where every day is different, wed love to meet you. What We Offer $23.00$25.00/hour starting wage (depending on experience) MondayFriday, traditional business hours Small, professional office with a familyfriendly atmosphere Comprehensive training and ongoing support Benefits after the probationary period Businesscasual environment Key Responsibilities Deliver exceptional, friendly customer service Independently manage daytoday office operations and make reasonable decisions when supervisors are unavailable Coordinate schedules, manage job tracking, and support staff and customers Handle billing, followups, communication, and project coordination Manage multiple priorities in a fastpaced setting See small projects through from intake to completion Qualifications 35 years experience in customer service, office administration, or callcentre environments (required) Strong verbal and written communication skills Confident with Microsoft Outlook, Excel, Word, and CRM systems Positive, professional, peopleoriented personality Strong independent judgment, ability to resolve issues without escalation Experience in home improvement or trades (asset, not required) If youre looking for a longterm role with a great local team, apply today and join us at Handyman Connection of Victoria. #J-18808-Ljbffr
Job Title
Client Care Representative