Job Title

Water Softener & Reverse Osmosis Installer (Residential) Full Time Location: Edmonton Metropolitan Region, Alberta Company: Water Softener Edmonton Ltd. Locally owned and trusted provider of residential water treatment solutions across Alberta. Role Description: We are seeking a skilled and reliable Water Softener, Reverse Osmosis (RO), and Well-Water Treatment Installer to join our residential installation team. This is a full-time, on-site position covering installations and service calls across the Edmonton region. The ideal candidate will be responsible for the installation, configuration, maintenance, and repair of: Water softeners Under-sink RO systems (4-stage/5-stage systems) Well-water treatment equipment (AIO iron filters, manganese filters, carbon tanks, UV sterilizers, sediment filtration, pressure tank connections) Key Responsibilities Installation & Technical Work Install, configure, and program residential water softeners (Fleck 5800SXT/5800XTR2, Clack WS1, etc.) Install under-sink and point-of-use RO systems (drain saddle, angle stop valve, tank placement, TDS testing) Install and commission well-water systems: AIO iron/manganese filters Catalytic carbon tanks Spin-down filters Big Blue 10/20 housings UV disinfection systems Air injection, venturi systems, and media-based filters Ensure proper drain connections, brine line routing, and plumbing tie-ins (PEX, copper, PVC) Perform system programming and regeneration setup for softeners and filtration tanks Conduct TDS, hardness, flow-rate, and pressure testing post-installation Maintenance & Service Replace RO filters, membranes, UV lamps, sediment and carbon cartridges Perform media top-ups/rebeds (resin, catalytic carbon, Katalox) Diagnose system malfunctions (low pressure, no regeneration, continuous drain flow, bridging, high TDS, etc.) Optimize system performance based on water chemistry and customer requirements Customer Interaction & Documentation Explain system operation, maintenance schedules, and troubleshooting to homeowners Complete service reports, installation notes, and photo documentation Maintain a clean, safe workspace and follow Alberta plumbing and safety guidelines Represent the brand professionally at all customer interactions Required Qualifications Technical Skills Hands-on experience installing and servicing: Water softeners RO systems Well-water treatment (iron, manganese, carbon, sediment, UV) Strong plumbing skills (cutting PEX/copper, fittings, drain lines, shutoff valves) Knowledge of water chemistry basics (hardness, iron, manganese, TDS) Ability to troubleshoot flow issues, pressure problems, leaks, RO waste ratio issues, and valve errors Experience & Education Minimum 12 years experience in residential plumbing, water treatment installation, or similar technical field Relevant certifications (plumbing/apprenticeship/water treatment training) are an asset Prior experience with Pentair/Fleck/Clack valves is a must Soft Skills Excellent communication and customer service abilities Strong documentation habits and attention to detail Ability to work independently and efficiently Problem-solving mindset under field conditions Other Requirements Valid Alberta Class 5 driver''s licence with a clean driving record Ability to lift 5070 lbs (softener tanks, media bags) Comfortable working in basements, mechanical rooms, crawl spaces, and tight areas Must be legally eligible to work in Canada Why Join Us? Competitive pay + overtime opportunities Steady work with growing demand in residential water treatment Training opportunities on advanced systems Supportive team environment with room for growth Job Types: Full-time, Part-time, Permanent Pay: $25.00-$35.00 per hour Experience: Plumbing: 1 year (required) Work Location: In person