Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer''s first line of contact for a variety of issues REQUIRED KNOWLEDGE, SKILLS AND ABILITIES High School Diploma or GED required Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred General business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals REQUIRED KNOWLEDGE, SKILLS AND ABILITIES High School Diploma or GED required Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred General business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals Qualifications Requises: Transparence Salariale: posted date 13th Jan and unposted date 20th Jan Salaire: Dtails Supplmentaires: Hiring for Part time: Tuesday to Saturday, shift time Tuesday to Friday 1330 to 1900, Saturday shift start time 11:00 to 17:30 DNI DE RESPONSABILIT Cette description de poste est gnrale et ne prtend pas numrer ni tre interprte comme une liste exhaustive de toutes les fonctions, responsabilits et qualifications exiges des employs dans ce poste. Le ou la titulaire devra effectuer toute autre tche assigne, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succs les formations priodiques et maintenir les accrditations annuelles si applicable, et travailler sur diffrents quarts selon les besoins oprationnels. Les titulaires au Qubec doivent tre bilingues (franais et anglais). En plus des critres habituels de slection, les candidats aux postes exigeant la conduite comme comptence fondamentale doivent dtenir un permis valide (ex. classe 5, G ou 1[AZ]) et prsenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois prcdant la candidature. Les candidats seront galement valus selon : 1) leur relev annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs rsultats aux valuations de conduite administres. nonc sur l''quit en emploi FedEx valorise la diversit et l''inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, l''image de notre clientle et des communauts que nous servons. Nous offrons un environnement scuritaire et respectueux o chaque personne peut s''panouir. Nous invitons particulirement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communauts culturelles et 2ELGBTQ+ soumettre leur candidature. Notre quipe des ressources humaines adaptera le processus de recrutement selon vos besoins spcifiques.
Job Title
Operations Administrator II