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Job Title


1.0 FTE Service Planning Coordinator


Company : Keystone Child, Youth & Family Services


Location : Owen Sound,


Created : 2026-01-14


Job Type : Full Time


Job Description

Building Futures Together Responsive, compassionate services for children, youth, and families to build better and more hopeful futures. Job Posting # 25-31 1.0 FTE Service Planning Coordinator (FASD Worker) Apply with Resume to: Human Resources to Minimum Qualifications: Bachelor''s degree in Social Services, Education, Health or equivalent. Previous related experience is considered an asset Bilingual in French is an asset Willing to work flexible hours, including evenings. Driver''s license and access to a vehicle This Role Reports to: The Supervisor of Complex Care & Intake GENERAL ACCOUNTABILITY: The Service Planning Coordinator (SPC) plays a key role in delivering Coordinated Service Planning for children and youth with multiple and/or complex special needs and their families. Reporting to the Supervisor of Complex Care & Intake, the SPC ensures that families receive a seamless, family-centered, culturally safe service by coordinating cross-sectoral supports, leading the development of a single Coordinated Service Plan, and monitoring progress. The SPC will also be responsible for managing a small caseload of children and youth with Fetal Alcohol Spectrum Disorder (FASD). This includes developing individualized service plans based on SMART goals, monitoring progress, and applying specialized knowledge of FASD and brain differences to support each client effectively. SPECIFIC AREAS OF RESPONSIBILITY: Family-Centered and Culturally Safe Practice Facilitate active participation of children/youth and their families in goal setting, service planning, and decision-making. Deliver services in a manner that is culturally safe, inclusive, and promotes equity, anti-racism, and anti-oppression. Recognize and respect the family as the constant in the child/youth''s life and as experts in their child''s abilities and needs. Coordinated Service Plan Lead the development, documentation, and ongoing review of a strengths-based Coordinated Service Plan (CSP) that integrates all relevant children''s services, health, and education sector supports. Provide services in alignment with the MCCSS tiered service model (Tier 1, Tier 2, Tier 3), ensuring service intensity and coordination match the complexity of the child/youth needs. Ensure CSPs meet MCCSS review requirements (annually for Tier 2, every 6 months for Tier 3) and anticipate major transitions (e.g., school entry, transition to adult services). Develop and maintain formal collaborative relationships with cross-sector partners, including children''s services, education, and health care providers. Facilitate effective communication and information sharing among all service providers involved with the family, with family consent. Maintain up-to-date information on local services, intake processes, and waitlists to share with families and partners. FASD Caseload Carry a small caseload of children and youth with Fetal Alcohol Spectrum Disorder (FASD). Develop individualized care plans with the youth and/or family, establishing time-limited SMART goals. Provide supports including: One-on-one work with the child/youth Psychoeducation for parents/caregivers Education and consultation for schools, daycare providers, and other service providers Assisting families in connecting with support groups and community resources Facilitating FASD assessments and diagnostics, where available Apply specialized knowledge of FASD and brain differences to ensure services are tailored to each child''s unique needs. Communication Act as the family''s primary point of contact and facilitate clear, timely communication among Team Members. Advocate strongly with community partners and service providers to ensure children, youth, and families receive appropriate support and services. Establish and maintain professional, respectful communication with all relevant parties, including families, service providers, and internal staff. Professional Development: Participate in appropriate professional development activities each year to support assigned responsibilities. Work with the Supervisor, Complex Care Program to identify professional development objectives and methods to achieve them. PERSONAL QUALITIES: Strong interpersonal and communication skills. Ability to work independently and as part of a collaborative team. Initiative, reliability, and commitment to continuous learning. High level of integrity, trustworthiness, and professional ethics. Adaptability in managing a dynamic workload with competing priorities. HOURS OF WORK: 35 hours per week (full-time equivalent), with flexibility for occasional evenings or weekends to meet family and program needs. Think you or someone you know is a good fit? Apply with Resume to: Human Resources to Why Keystone? At Keystone, we''re on a mission to care for ourteam as well as our team takes care of our communityHere''s what you can expect when you join us: Comprehensive benefits packageto support your health and well-being HOOPP pension plan- adefined benefitplan with a 1.26x employer match investing in your future Vacation and leave policiesthat help you recharge and balance life Employee Assistance Program (EAP)to make sure you get support when you need it too Professional development and trainingthroughout the year, including ongoing training to advance your skills, Professional Development days, andannual workshops Opportunities for growthwithin a supportive, multidisciplinary environment Hybrid work optionsfor roles that can be done from home - offering greater flexibility in how and where you work A passionate, purpose-driven teamthat values connection, collaboration, and of course the occasional team lunch The chance to make an impact every day, your work helps strengthen children, youth, and families across Grey and Bruce Counties Accommodation: We are dedicated to creating an accessible organization, fully compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please let us know, and we will work to meet your needs. Disability-related accommodations are available upon request throughout the application process. For any accommodation requests, please contact our Human Resources Department. Job Types: Full-time, Permanent, Hybrid Work in Owen Sound Please note: This is a current posting with one (1) position available. While we are grateful to each and every applicant who takes the time to apply, we receive a high volume of applications and will only be reaching out to candidates whose experience most closely aligns with the needs of this role. Thank you for your interest in Keystone and for taking the time to apply. We truly appreciate it and hope our paths cross again in the future Job Type: Full-time Pay: $33.96-$41.09 per hour Expected hours: 35 per week Benefits: Company pension Dental care Disability insurance Employee assistance program Extended health care Flexible schedule Life insurance On-site parking Vision care Application question(s): This role is in person and based in Owen Sound (up to 3 days per week and 2 days WFH). Are you aware of this and able to reliably commute to and from work? Do you currently require, or will you in the future require, visa sponsorship or other support to work in Canada? Do you have a Bachelor''s degree in Social Services, Education, Health or equivalent? Work Location: Hybrid remote in Owen Sound, ON N4K 6Y2