Job Title

Field Software TrainerContract: 12 months with likely conversion to permanentRate: $30-35/hr Remote with travel across Canada (50-75%)Position Summary:The Field Customer/Tech Training Instructor is responsible to work as a key member of the installation team effectively and efficiently and to train all Powersports (Marine, ATV, RV, and Motorcycle) Dealership clients both remotely and on-site. Can be located anywhere in Canada. What youll do: Delivers classroom training both onsite and in the regional classroom; providing training needs assessment, course development and instruction for the installation and ongoing use of Lightspeed products.Provides training on a range of software products, tools, support and practical set ups found at typical client sites. Gains expert operating knowledge of assigned products while researching activities through customer visits, interviews, reading relevant documents and attending classes. Coordinates training materials, meets project deadlines and quality requirements, delivers training packages and provides support for existing training materials. Develops training goals and course content standards and guidelines that will be used in training and makes recommendations to management on needed additions/changes to them. Participates in reviews and walkthroughs of publications and software design documents to analyze training needs, producing a needs analysis document for new and major-update training assignments. Performs other related duties as assigned. Qualifications: 2+ years software training experience Experience with executing customer-facing implementation or product delivery projects Demonstrated experience managing multiple priorities and balancing competing priorities. Excellent interpersonal/communication and presentation skills Ability to travel 50% - 75% of the time - one week training on site/one week training remotelyPreferred Qualifications: Dealership experience preferred Marine, RV or Powersports Bachelors degree or equivalent experience preferred Strong interpersonal soft skills (setting/managing expectations, conflict resolution, etc.) Ability to consult and collaborate cross-functionally with other departments Ability to handle increasingly high volume of work in a fast paced, deadline driven environment in a calm manner