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Job Title


Product Owner - Operations and Planning


Company : Intact


Location : Vancouver, Metro Vancouver Regional Distr


Created : 2026-01-14


Job Type : Full Time


Job Description

About The RoleProduct Owner - Operations and Planning role at Intact. Reporting to the Unit Manager, National Projects (Commercial Lines National Operations and Planning), you will work on the National Contact CL project. The focus will be to build strong relationships with multiple business teams and with IT in order to properly manage a national business backlog of priorities.What You'll Do HereDefine the MVP and strategy to roll-out the vision.Collaborate with the team to define the product vision.Understand the objectives of the product and the problems it's solving.Convey the vision and goals to the team.Manage the product backlog (creating stories, prioritizing development stories and technical debt based on business priority/scope, etc.).Communicate progress and deadlines.Understand customer needs and how the product fits in.Defines KPIs and objectives for the product and through data analytics and feedback, ensures business objectives and targets are met.Mitigates risk by raising concerns to the management team regarding product quality and proposes actions to mitigate the risk.Guides the activities of team members in an effective and efficient way to achieve success of a project or deliverable.Acts as a positive change agent by supporting and influencing others to adopt new approaches.Coaches others to systematically and logically to resolve problems, identify causation and anticipate expected results.Works effectively and cooperatively with others; actively participates towards the completion of goals; establishes and maintains good working relationships with others.Convey ideas logically and simply, actively participating in meetings and makes a conscious effort to understand what people are really saying.Coaches others to adapt to and work in an environment constantly in motion and evolving; comfortable with ambiguity and performs well under stress.What You Bring To The TableBachelor's degree or a combination of education&relevant experience will be considered.Typically requires between 5 and 8 years of experience.Commercial lines Insurance (P&C) Knowledge required.CBAP certification an asset.Exposure to large scale or national projects.Planning methodology and relevant experience and proven knowledge of Agile methodology.Working knowledge of Word, Excel and Power Point.Knowledgeable about the application development cycle, especially when defining requirements/Stories and good understanding of the testing strategy.Ability to work on multiple projects in teams or in a matrix environment (multitasking).No Canadian work experience required however must be eligible to work in Canada.Salary$81,800 - $122,800.What We OfferA financial rewards program that recognizes your success.An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.An extensive flex pension and benefits package, with access to virtual healthcare.Flexible work arrangements.Possibility to purchase up to 5 extra days off per year.An annual wellness account that promotes an active and healthy lifestyle.Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.Inspiring leaders and colleagues who will lift you up and help you grow.A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.Equal Employment OpportunityWe are an equal opportunity employer. At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equitydeserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intacts commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. Well work with you to meet your needs. Learn more about our recruitment process and your candidate journey here. #J-18808-Ljbffr