Job Title

About the Team The Enterprise Change Management (ECM) team drives change management strategy and execution for initiatives across the organization. We enable successful adoption of changeswhether functionspecific (e.g., process updates, org design, system upgrades) or enterprisewide transformational programs (e.g., operating model shifts, blueprinting). Our work spans planning and delivery, impact and readiness assessments, stakeholder engagement, and sustainment strategies to embed change into businessasusual. Qualifications Education: Bachelors degree in Business, Operations, or related discipline. Experience: 35 years leading change management or largescale transformation initiatives. Expertise: Strong knowledge of change management principles and methodologies (e.g., Prosci, ADKAR). Industry Knowledge: Vertical retail and/or business operations experience preferred; familiarity with lululemon culture is an asset. MustHaves Communication Excellence: Exceptional interpersonal, written, and verbal skills; strong facilitation ability. Analytical & ProblemSolving: Skilled in root cause analysis and developing actionable solutions. Influencing: Ability to align stakeholders toward a common vision. SelfStarter: Resourceful, proactive, and able to work independently. Continuous Growth: High selfawareness and commitment to professional development. Collaboration: Thrives in crossfunctional environments; adaptable to new dynamics. Technical Skills: Proficiency in MS Office Suite and Smartsheet. Preferred Attributes Flexible and adaptableable to tailor approaches rather than rely on a rigid playbook. Comfortable working across multiple disciplines and methodologies (not anchored to one framework). Experience integrating change management across diverse initiatives and ambiguous environments. Certification in change management (e.g., Prosci) is an asset, but success comes from a blended approach. Role Overview The Enterprise Change Management Analyst plays a critical role in designing and implementing change management strategies that enable enterprise outcomes. This role ensures changes are understood, embraced, and sustained across impacted teams through a peoplefocused approach. Core Responsibilities Develop and execute change management strategies and plans aligned with project objectives and organizational goals. Conduct impact and readiness assessments to identify challenges, opportunities, and support needs. Define, monitor, and track readiness and adoption metrics to measure success and guide adjustments. Build strong stakeholder relationships; design and deliver engagement activities that foster awareness and commitment. Collaborate with crossfunctional teams throughout all project phases to ensure alignment and smooth implementation. Identify potential peoplerelated risks and resistance points; develop proactive mitigation strategies. Support sustainment planning to embed changes into businessasusual processes. Provide coaching and guidance to project teams and stakeholders to strengthen change management capability. Share best practices and lessons learned to enhance methodology and accelerate readiness across programs. Compensation CA$4560/Hour (contract) Seniority level MidSenior level Employment type Contract Job function Professional Services, Strategic Management Services, and Business Consulting and Services Referrals increase your chances of interviewing at Insight Global by 2x #J-18808-Ljbffr