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Job Title


Unit Secretary, Acute Care Unit Medicine 3N/6N - PTT (J1225-0682 )


Company : North York General Hospital


Location : Toronto, Ontario


Created : 2026-01-14


Job Type : Full Time


Job Description

Join to apply for the Unit Secretary, Acute Care Unit Medicine 3N/6N - PTT (J1225-0682) role at North York General Hospital. Company Bio North York General is one of Canadas leading community academic hospitals with a vision to deliver WorldClass Care, 24/7. Affiliated with the University of Toronto, our multisite campus supports our diverse community through every stage and lifedefining moment by providing a wide range of acute care, ambulatory and longterm care services. What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for PeopleCentred Care a cornerstone of our culture and central to our Mission: PeopleCentred Care for a healthier community. North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners. We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career! Position Summary Unit Secretary, Acute Care Unit Medicine 3N/6N. Your goal in this position is to perform administrative, secretarial and receptionist support for the Acute Care Medicine unit in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problemsolving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position supports the Hospitals academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners, patients and families. On a practical level, you will Support and adhere to Hospital policies and procedures. Use customer service principles when interacting/communicating with patients, families, staff internal and external parties. Coordinate various interdepartmental activities and requests such as transportation of patients for tests, scheduling of appointments for various clinics, reminder appointment phonecalls, discharges and other services required on the unit. Represent physicians and health care professionals (i.e., nurses, allied health) by screening and triaging incoming telephone calls and inquiries; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, xrays, lab tests, physical therapy, MRI's, CT scans, etc. Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager in a time sensitive manner. Compile and disseminate material/documents related to Program activity. Maintain attendance/time reporting information and arrange appropriate relief including agencies. Inputs payroll, and keeps record of nursing resource pool and overtime statistics. Process computer provider order entries within scope of practice notifies appropriate staff, and specific departments as required. Support clinicians with system order entry functions, such as scheduling patient appointments and followup appointments. Process requisitions as required (blood work, CT, etc.), maintain documentation and follow up on outstanding information (e.g., test results, follow up appointments). Maintain organization of admissions, discharges, outstanding orders and medication information, dismantles charts and enters information electronically as required. Prepare reports and discharge instructions, photocopying, prioritizing and processing of information as required. Maintain office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt. Qualifications Ontario Secondary School Diploma (OSSD) or equivalent. A medical office assistant certificate or minimum one year comparable office experience with medical orientation. Working knowledge of medical terminology and ability to perform medical transcription. Experience inputting payroll, timesheets and staff schedules. Demonstrated commitment to patient/client centered care. Accurate minimum typing speed of 45 w.p.m. Proficiency in Microsoft Office including Word, Excel and PowerPoint. Experience dealing with the public in a fast paced and customer service environment. Bilingualism in French/English an asset. What We Offer Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canadas leading hospitals. This is a PartTime Temporary position of 6 months with 4 and 8 hour shifts, Days, Evenings and Weekends in the 3N/6N Acute Care Medicine Unit. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan. How To Apply Think youre the right person for the job? Heres your first chance to show us why: Ensure to meet the deadline only applications received by the closing date will be considered. We will review all applications and will contact those selected for an interview. Closing Statement At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs. Seniority level Entry level Employment type Temporary Job function Administrative Industries Hospitals and Health Care #J-18808-Ljbffr