Job Title

Sales & Marketing Operations Lead (Showroom) (Luxury Textile Brand)Toronto Showroom (in-person)AboutThreadcount is a Canadian born sustainable luxury textile brand with a startup pace and a design-led soul. We partner with interior designers on residential and hospitality projects, creating textiles that are both elevated and functional with an obsession for color, texture, and story, and a deep passion for materials that feel as good as they look. Were growing and expanding into key markets, and this role will sit at the center of the action working closely with our Creative Director and Sales Lead and Content creator to drive campaigns, sales enablement, and designer momentum.The Role Threadcount is hiring a Sales & Marketing Operations Lead , a role for someone who is a true driver. This role is the engine room behind our marketing + sales momentum, and were looking for a junior but highly capable operator who can run day-to-day execution and systems independently with minimal oversight.If youre proactive, tech-forward, and love a fast pace, youll thrive here. Youll manage our weekly marketing calendar, own Klaviyo email + flows, track performance across Shopify and Salesforce, support designers with curated fabric selections for their projects and help strengthen Threadcounts brand reputation through founder storytelling and creative campaigns.Responsibilities:Marketing Operations, Campaign Execution + Lifecycle (Core Ownership)Own the weekly marketing calendar and execution plan in Asana, ensuring priorities are clear and deliverables ship on scheduleCoordinate campaign timelines across channels (Instagram, LinkedIn, email, website), using checklists and execution discipline to ensure consistency and follow-throughPublish and repurpose content across Instagram and LinkedIn, using AI tools to increase speed, consistency, and output across formatsOwn Klaviyo email marketing end-to-end, including weekly campaigns, segmentation, and lifecycle flows (trade welcome, sample request follow-up, browse/abandon, winback, etc.)Track and report weekly performance across email and campaigns, identifying whats working and where to optimizeMaintain and update key Shopify website pages (collections, product pages, landing pages, homepage features), ensuring the site stays current and aligned with brand positioningExecute website updates tied to campaigns and launches (banners, featured products, collection organization), and ensure product content accuracy (copy, images, tags, naming)Monitor basic site health (broken links, outdated pages, missing assets) and coordinate fixes as neededSales Support, Enablement + Textile Curation (Core Ownership)Track KPIs, identify hot leads, and forward real-time activity to the sales teamMaintain a centralized and organized sales asset library, ensuring all materials stay current, aligned with Threadcounts positioning, and easy for the sales team to accessRepurpose content from brand channels (social, launches, events, showroom moments) into tailored sales outreach tools such as follow-up templates, mini PDFs, product call-outs, and launch scriptsSupport pitch and meeting preparation, and manage follow-up deliverables from designer meetings, client calls, and conferences (recap emails, curated memo recommendations, next-step assets)Support designer sourcing requests by curating fabric selections aligned with project needs, recommending fabrics based on palette, texture, performance requirements, and Threadcount prioritiesTrack sourcing patterns and demand signals (top requested colors/products, recurring needs) and feed insights back into marketing, sales enablement, and product storytellingBrand Marketing Support founder-led thought leadership and brand storytelling (POVs, quotes, long-form drafts)Coordinate announcements and brand milestones (launches, partnerships, initiatives)Maintain an evergreen content calendar and ensure consistency of voice across communicationsYoure a Great Fit If Youare a driver proactive, fast, and self-managedcan juggle multiple priorities without dropping detailsare solution-oriented (you bring answers, not just questions)are confident in systems: Salesforce, Klaviyo, Shopify, Asana, SlackHave an understanding for Meta Paid AdsHave a passion for AI and know how to leverage toolshave strong taste: an eye for color, texture, and designlove turning ideas into organized execution and measurable outcomesenjoy working in a creative environment but thrive in operationsphotography and content writing skills a plusThis Role is NOTa pure content creator rolea social media influencer rolea role for someone who needs daily directionThis is a high-ownership position where youll be trusted to run the engine.If this sound like you and you want to work with an amazing team, reach out!