Job Title

SUMMARY Morton Food Service (a division of Morton Wholesale Ltd.) is looking for a motivated, experienced Senior Accounts Receivable Associate for our Oldcastle (Windsor), Ontario office. This is a contract position with the possibility of full-time. The Senior Accounts Receivable Associate is responsible for maintaining the accuracy of customer accounts and balances while supporting our sales team in the timely collection of payments. This position will include data entry and related duties in receiving and posting payments. Maintaining customer ledgers, credit balances, and resolving account irregularities. The associate must also follow established procedures for processing receipts/cash, sorting, and filing documents after posting. This position involves interaction with customers to resolve discrepancies and respond to customer inquiries along with our internal departments to achieve collection targets and provide outstanding customer service. Morton Food Service offers a competitive compensation package and an incredible work environment. If you believe you have the qualifications as outlined, please forward your resume for consideration. Morton is an equal opportunity employer and is committed to providing employment opportunities without discrimination or harassment based on race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status, or disability, as protected under the Ontario Human Rights Code. We thank all candidates who apply; however, only those selected for an interview will be contacted. ROLES & RESPONSIBILITIES Ensure the timely collection of monies owed to the organization. Examine and verify the accuracy of work and authorize routine payments, credits, and other transactions. Resolve work-related problems and prepare and submit progress and other reports. Calculate, prepare, and issue documents related to accounts receivable. Prepare reports as scheduled on monies collected, payment methods, outstanding accounts, and any invoice adjustments. Resolve customer complaints or answer customers'' questions regarding accounts receivable policies and procedures. Guide in handling difficult or complex problems or in resolving escalated complaints or disputes. Manage all monies collected by the organization, ensuring they are handled in accordance with company procedures. Manage any investigation dealing with collection issues. Investigate and resolve billing discrepancies or misapplied cash transactions. Support the Sales Team with the collection of their customer portfolio. Collaborate with sales and internal departments to resolve disputes and collect balances within established terms. Review and release orders on ''credit hold'' after a thorough review of the account''s status. Promptly respond to customer-related inquiries and provide requested information to expedite account collections. Accurately apply payments to customer accounts and investigate any discrepancies. Ensure daily deposit balance and complete related reporting. Analyze the daily aging of Accounts Receivable and develop strategies in conjunction with sales to achieve collection targets. Research and process approved account adjustments required to settle account differences. Review customer applications and set up new accounts. Maintain the completeness and accuracy of customer master files, ensuring information is current and up to date. Distribute customer statements electronically monthly or as needed. Assist with monthly and quarterly reporting requirements. Perform other job-related tasks and projects assigned. REQUIREMENTS Degree/Diploma in Business Administration or related field and asset. Minimum of two (2) years of related experience. Strong analytical and problem-solving skills and an ability to identify potential collection issues. Detail-oriented while being highly organized and efficient. Ability to work independently and as a team to achieve department objectives. Professional demeanor with the ability to influence and collect outstanding balances. High degree of confidentiality when dealing with customer information. Exceptional customer service, interpersonal, and communication skills. Excellent computer skills, with proficiency in Microsoft Office (Outlook, Excel, and Word) WORKING CONDITIONS Office environment (Remote work not available) Interacts with employees, management & customers Moderate-high levels of considerable mental concentration Sitting for extended periods of time, standing, and walking Repetitive work Status : Contract (FT) Hours : Monday to Thursday, 8:30 am to 5:00 pm; Friday to 4:00 pm Overtime & Statutory Holidays: As needed Compensation : $50 to $55k (consideration will be given based on experience). Benefits : Based on FT Status Job Types: Full-time, Permanent Pay: $50,000.00-$55,000.00 per year Benefits: Casual dress Company events Dental care Discounted or free food Life insurance On-site parking Vision care Work Location: In person