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Job Description Section: Revenue Services Division: Financial Services Department: Office of the Chief Administrative Officer Initial Reporting Location: Tom Davies Square Job Status: Permanent Position Number of Vacancies: 1 Union Affiliation: CUPE 4705 Inside Unit Hours of Work: 70 hours bi-weekly Shift Work Required: No Range of Pay: Group 7 - $28.04 to $32.82 per hour The start date will follow the selection process. Main Function: Reporting to the Manager of Revenue Services with day-to-day direction from the Senior Revenue Analyst Tax, this position is responsible to provide customer service in response to property tax and related legislation queries and complaints. Process tax payments and maintenance of tax files related to property tax billing and collection. Duties Process incoming mail, verify, and process payments received to appropriate tax accounts. Prepare replacement bills as required. Maintain the Preauthorized Tax Payment file. Process Older Adult Tax Assistance applications; maintain inventory of same. Maintain roll files, including but not limited to, name and address changes, tax registrations and tax sale information. Assist Property Tax Analyst with the maintenance of the mortgage file. Process tax adjustments, including but not limited to, the calculation and distribution of refunds. Provide information on tax accounts, tax policies and procedures and provincial/municipal tax programs (e.g., Older Adult Tax Rebate, Charity Rebates, Low Income, Elderly and Disabled Deferred Program), assist customers with enrolment in Preauthorized Payment Plan (PAP) and promote same. Perform cashier functions; balance and prepare daily deposits. Answer telephone calls and deal with enquiries regarding accounts. Review and redirect returned mail. Investigate and review posting errors, small balance write-offs, and credits on tax accounts. Generate correspondence related to tax accounts. Prepare and process tax certificates. Receive, review for completeness, and maintain inventory of applications for tax adjustments as authorized under provincial and municipal legislation. Process and reconcile electronic bank lines. Prepare mortgage audits for financial institutions and process required documentation. Process rent attornment cheques, calculate applicable taxes, and record distribution. Provide input into the development and maintenance of tax procedures. Liaise with Customer Service Centres on taxation issues (e.g., systems support, internal troubleshooting, etc.). Develop and maintain a thorough working knowledge of City of Greater Sudbury''s (CGS''s) Safety Manual and the applicable provincial legislation listed therein. Perform other related duties as required. Qualifications Successful completion of secondary school (grade XII) education. Completion of Municipal Tax Administration Program an asset. Over one (1) up to and including two and one-half (2) years of related experience in a finance department. Knowledge of applicable legislation and related regulations. Knowledge of microcomputer software and administrative systems in a Windows environment (e.g., file maintenance, word processing, spreadsheet applications, information input, and retrieval, etc.). Ability to demonstrate interpersonal skills in dealing with the public in a courteous and effective manner. Ability to handle large-volume functions. Ability to function within a team environment. Excellent use of English; verbally and in writing. French verbal and written skills an asset. Satisfactory health, attendance, and former employment history. Physical capability to operate a vehicle safely, possession of a valid driver''s licence and an acceptable driving record, will be considered an asset. Competencies: Competency Library - Level 1 Proficiency This job is also being posted as a development opportunity. Should there be no fully qualified candidate for this position, a candidate who can be expected to meet the required qualifications within a reasonable period of time may be considered for this position as a development opportunity. Development opportunity range of pay: $27.20 to $31.98 per hour. The successful candidate will be paid at the reduced range until the minimum qualifications have been met. How To Apply If you are viewing this job posting through a website other than the City of Greater Sudbury''s, please visit to apply online. We must receive your resume before 11:59 p.m. on Wednesday, January 21, 2026 . For those providing a French language resume, please also include an English version. Click on the Apply for Job button. Follow the step by step application process. Ensure you attached a cover letter and resume. Acceptable file types are: .doc .docx .txt .pdf .rtf Once completed, review your application and click on the Submit button. Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile. All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager. Live outside Canada or new to Canada? The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada ) Contact Us For technical difficulties, issues, questions or accommodations with an application made online email