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OverviewCheck out our team videos:are at the core of Amazon.com. We serve the product and offering catalog containing billions of records, and we are the authority for product information, including availability and price. Our systems respond to billions of requests per day that power the Amazon shopping experiences and other customer interfaces, such as Amazon Shopping App, Kindle, Wholefoods, Amazon Fresh and Amazon Alexa. We get more traffic than most other Amazon systems and most requests are handled within a few milliseconds.We are regularly challenged by new business use-cases that bring in high levels of ambiguity and competing priorities. Our team has been instrumental in launching high-impact customer features, such as 'Buy For Me' that helps customers discover and seamlessly purchase select products from other brands sites if those items are not currently sold in Amazons store. We also helped launch 'Amazon Haul', with its own shopping experience, search, cart, and checkout so customers can build up a great haul of items at low prices of under $20. By building segmented offers, we helped Amazon provide sub-same-day delivery to our customers and achieve the fastest delivery speeds in the US last year. We are also tackling the challenge of implementing regional pricing that scales to meet the unique needs of diverse markets, ensuring our customers receive fair and competitive prices no matter where they are located.While large-scale, high-throughput, low-latency systems are common at Amazon, the services operated by this team differentiate themselves by being the top-traffic serving systems, serving hundreds of trillions of requests per day, supporting 1 billion transactions per second in single-digit millisecond latencies. These systems source data from many data sources and execute logic to determine buyability of the items in the Amazon catalog, which is consumed by hundreds of systems.ResponsibilitiesIn this role, you will participate in all parts of the software development process, from collaborating with customers to understand their needs, to design, to executing that design in a scalable and extensible way. You will have the opportunity to solve hard problems and help the business grow. Successful candidates are passionate about translating high-level, ambiguous business goals to software platforms that enable multiple businesses.Interact with Project Sponsors, other Technical Program Managers, and multiple development teams to define and deliver complex cross-functional projects.Drive large scale projects spanning teams across Amazon from inception to conclusion, create the roadmap, define user stories, research appropriate technical solutions.Clearly communicate roadmap, plans and project status to management and key technical and business stakeholders.Work closely with the software development team on delivering high-quality solutions, and provide guidance regarding architecture, design, and priorities.Engage with other teams across Amazon to evangelize the team and your projects, to build relationships and help identify existing technologies that can be leveraged to meet your teams goals.Identify, assess and mitigate risks, provide escalation management, anticipate and make trade-offs balancing the business needs versus constraints.Create, maintain and disseminate project information to stakeholders.Basic Qualifications7+ years of working directly with engineering teams experience5+ years of technical product or program management experience3+ years of software development experience5+ years of technical program management working directly with software engineering teams experienceExperience managing programs across cross functional teams, building processes and coordinating release schedulesPreferred Qualifications5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experienceExperience managing projects across cross functional teams, building sustainable processes and coordinating release schedulesExperience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadershipAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.The base salary for this position ranges from $128,100/year up to $214,000/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site. #J-18808-Ljbffr