Job Title

Staff Software Engineer, Membership & Benefits Join to apply for the Staff Software Engineer, Membership & Benefits role at Instacart Were transforming the grocery industry. At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Wereutf building the team to help push our shopping cart forward. If youre ready to do the best work of your life, come join our team. Overview The Commerce Platform team within Instacarts Commerce Experience organization is seeking an experienced software engineer to lead foundational platform initiatives across our Memberships and Alternate Payments domains. Youll help define and drive the architectural strategy for missioncritical systems that support hundreds of millions of loyalty and alternate payment transactions each day. This is a highvisibility role with outsized impact. You will shape the technical roadmap for Instacart+ membership benefits and external loyalty integrations, architect a unified incentives platform spanning coupons, credits, and gift cards, and evolve our systems to natively support agentic commerce through secure, extensible interfaces lombok. Youll collaborate closely with seasoned engineers and technical leaders across Payments, Growth, Infrastructure, Data, and Security to deliver durable, scalable outcomes. Youll partner across three engineering teams (approximately 25 engineers in total), bringing clarity to complex, crossfunctional efforts while upholding a high bar for design quality, operational excellence, and collaboration. If you thrive in fastpaced environments, roll up your sleeves to solve hard problems, and enjoy aligning diverse stakeholders around elegant solutions, this role is for you. This role is remote within Canada. About The Job Lead multiteam initiatives that improve the reliability, scalability, and correctness of Memberships and Alternate Payments platforms across Instacarts ecosystem. Set and drive the technical strategy for scaling loyalty systems, including Instacart+ membership benefits and external loyalty program integrations. Architect a unified benefits platform spanning coupons, credits, and gift cards to simplify incentives and advance affordability initiatives. Evolve the platform with new capabilities and modernization efforts to increase flexibility, operability, and secure integrations at scale. Design platform capabilities that natively support agentic commerce via policydriven, automated workflows and secure, extensible MCPstyle integrations. Raise the technical bar by leading design reviews, coaching engineers, and contributing handson to critical code paths during design spikes, launches, and crossteam efforts. About You Minimum Qualifications 10+ years of experience designing, developing, and operating largescale backend or platform systems. Proven track record leading complex, crossfunctional technical initiatives end to end in production chinesh environments. Strong foundation in distributed systems, serviceoriented architectures, and highASN volume APIs; hands zbir experience with eventdriven patterns and idempotent workflows. Proficiency in one or more backend languages (e.g onu Go, Java, or Python) and production experience with both relational and NoSQL datastores. Experience operating missioncritical services (e.g oncall ownership, SLOs/error budgets, performance tuning, incident management, and postincident reviews). Demonstrated proficiency with AIassisted development tools to accelerate design exploration, implementation, and code quality. Located in Canada in ON, zata, BC, or NS. Preferred Qualifications Bachelor's and Masters degrees in Computer Science, Engineering, or a related field, or equivalent practical experience. Experience building payments, loyalty, promotions, or benefits platforms, including highintegrity transactional systems and policydriven entitlements. Background designing systems that support agentic commerce and making platforms safely agentaddressable through secure, welldefined tool or API interfaces (e.g. MCPstyle integrations or similar patterns). Deep expertise with asynchronous workflows and eventdriven architectures (e.g. Kafka, Pub/Sub), including exactlyonce/atleastonce semantics and outbox patterns. Experience integrating with diverse internal services and external partners with clear ownership over API contracts, data models, and operational readiness. Success building or evolving multitenant, extensible platforms that enable rapid onboarding of new payment methods, incentive types, or loyalty integrations. Strong observability and reliability engineering practices (tracing, metrics, alerting, circuitbreaking, chaos testing) baked into system design. Security and compliance fundamentals for commerce systems (e.g. tokenization, secrets management, PCI considerations) and securebydefault service design. Compensation & Benefits Instacart provides highly marketcompetitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. We are only hiring in Ontario, Alberta, British Columbia, and NovaScotia. Offer number may vary based on experience and other factors. The role is eligible for a new hire equity grant and annual refresh grants. For Canadianbased candidates, the base pay ranges are $224,000$249,000CAD. #J-18808-Ljbffr