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Job Title


Operations Lead - Full Time


Company : Sephora USA, Inc


Location : Dartmouth, Nova Scotia


Created : 2026-01-17


Job Type : Full Time


Job Description

TeamLead, Operations As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora. Operational Excellence. Lead the operations of the store. Ensure execution of all operationsfocused processes for the store and that all are completed per company standard. Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes. Visual Merchandising. Manage the merchandising concepts and onstage visuals are within company standard centrifugal. Manage all inhouse and/or thirdparty cleaning crews ensuring that they are adhering to agreedupon standards by providing feedback, coaching, and escalation as necessary. Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store. Performance Assessment & Development . Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary. Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible. Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store. Wed love to hear from you if You have one to three years experience in a similar role at a similar volume store or equivalent internal experience. You have proven ability to influence peers and provide feedback. You can demonstrate strong store operations skills. You have demonstrated effective time management and problemsolving skills. Meaningful Rewards The compensation ranges between CAD$20.70 CAD$25.90/hr. In addition, you may be eligible for performancebased bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional nondiscriminatory, legitimate business factors relevant to the position and/or location. Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications. #J-18808-Ljbffr