Job Title

Data ManagementEnsure data integrity, currency, and consistency within the Banner system, CRM system, and SharePoint.Enforce accurate data entry standards among team members.Correct data entry errors on student self-serve functions, maintaining the highest level of accuracy.Investigations on Fraudulent DocumentsSpot possible inconsistencies in transcripts and documents to flag and notify admissions to investigate potential fraudulent documents, ensuring the authenticity of submitted materials.Training and DevelopmentAttend training sessions and update training materials related to the Admissions Junior Specialist position to maintain integrity of domestic and international admissions.Assist in maintaining resource library and network for learning and resource-sharing.Communication and OutreachRespond to general inquiries related to admissions as directed by the Admissions and Operations Team Leads.Communicate internally and externally about admissions processes and policies.Electronic Document Handling and RecordsUtilize the Banner system, CRM system, and SharePoint for creating, maintaining, and managing electronic student records.Conduct regular reviews to identify irregularities in electronic documents.Implement scanning and indexing procedures for relevant electronic documents.System SupportAssist in testing software updates as instructed by Admissions and Operations Team Lead to maintain consistent data entry standards.Document testing plans and results.Student Support and ServiceRespond to inquiries from students and the general public.Resolve admissions documents related issues and complaints.Escalate issues as needed and provide information and assistance to the admissions team. #J-18808-Ljbffr