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Job Title


Manager, SES Retail Operations


Company : Samsung Electronics Perú


Location : Mississauga, Peel Region


Created : 2026-01-17


Job Type : Full Time


Job Description

* Ensure processes and procedures are clearly defined for SES stores* Works with Operation Leads in stores on daily, weekly, monthly plans to drive sales and efficiencies* Perform audit and compliance reviews of Samsung operational processes and procedures through site visits* Work closely with training team to incorporate operations training for new and existing SES managers* Lead internal Operational projects (and activities) tracking, reporting and meetings (Maintenance Platform & Store execution Audit platform)* Work with Legal department to ensure contract renewals, new vendor onboarding and/or contract cancellations are up to date and reflected in our internal systems* Support SES retail in validating installation compliance for new product rollouts* Liaison with OSL to rectify rollout deficiencies in a timely manner* Lead and execute monthly Planogram Reviews by Store develop Sales/Sq.Ft by store to optimize location of RDUs and sales by store* In conjunction with sales and merchandising build and execute Monthly Planogram and VMD set up focus on Suwon direction, launches, seasonality and sales performance* Work closely with visual merchandiser and 3rd party vendor to ensure display units are working properly in stores* Lead and execute RDU set up by store planogram.* Audit Store executions on planograms and RDU set ups* Build and execute Operational SOPs* Upload Operational SOPs for store execution, follow up/audit on compliance by store* Lead weekly OSL SECA Ops meeting* Manage ordering and execution of Uniforms, Bags, and Business Cards* Lead Project management of New Store openings and closings* Manage the transfer and ongoing management of OSL Operational vendors through existing SECA vendors, as well as RFP process to leverage SECA savings* Accountable to P&L operational spend* Strong analytical skills and competency using Excel, Word and PowerPoint* Possess exceptional organizational & planning skills including attention to detail* Highly developed communication & interpersonal skills, able to build relationships and interact comfortably with a wide range of levels in the organization: from senior executives to support staff within an outside of the company* Self-motivated and able to work with limited supervision* Proven ability to function effectively in a team environment* Ability to travel overseas, across Canada* Able to work extended hours and weekends when required* Minimum 7 years experience in retail operations, project management, vendor management or related experience* Demonstrated people management skillsThe salary range for this role is expected to be between $85,000 to $115,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience. This posting is for a current job vacancy.* Please visit to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click . #J-18808-Ljbffr