Job Title

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Thought Leadership Program Design and Event Delivery The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.The Business and Marketing Insights Global Product team is seeking a Manager to support the evolution and enhancement of Mastercard's Premium Thought Leadership offerings in North America and Latin America. This role is a product role and will be part of the Digital Safari Global Product Team within Mastercard's Services organization.The Digital Safari ProgramThe Digital Safari program is a premium global thought leadership program that informs, inspires and provokes its attendees. It provides real insight and foresight across key topics like digital transformation, leadership, cybersecurity, AI, ESG, strategic management and so much more. It has proven to help attendees gain a better understanding of new technologies, innovation strategies and methodologies. It de-risks strategic thinking and it encourages the development of innovative solutions and ways of working.The Safari program is run across multiple locations including Dublin, San Francisco, New York, Stockholm, London and Singapore. Its speakers include leading academics from prestigious Universities like Stanford, UC Berkeley, Columbia, London School of Economics, Stockholm School of Economics, INSEAD and other subject matter experts drawn from industry, fintech, research houses, consultancies, innovation labs and the investment community.The program has grown impressively over the past 4 years and we are currently looking for a strong product manager that can help the program to scale further across NAM and LAC. In particular the role will focus on enhancing existing programs along the West Coast, including by not limited to existing locations of San Francisco and Vancouver. They will also be responsible for developing new scalable thought leadership propositions for Mastercard customers.The RoleShape the evolution of thought leadership propositions by enhancing current thought leadership programs and designing new propositions types (eg: masterclasses, workshops, executive coaching, round-tables etc.) that are aligned with regional needs.Own data driven insight into how Mastercards key customer segments are currently engaging with thought leadership. What schools, platforms, subjects and delivery channels are preferred?Leverage Mastercards existing learning and innovation assetssuch as hubs, seminars, online courses, thought leadership events, and hackathonswhile designing new offerings to address gaps in the current portfolio based on customer needs and delivery preferences.Design propositions with clearly defined personas in mind (early career, mid-management and senior executives).Develop relationships with existing and potential partners (Universities, Consultants, Subject Matter Experts) and develop and maintain a repository of high quality speakers.Develop a repository of insightful and engaging experiences, such as visits to innovation labs and simulations.Work across the Mastercard organizations to identify subject matter experts and to seek referrals for other high quality speakers.Design thought leadership programs/experiences including the development of the program theme, the identification and evaluation of speakers (both internal and external) and the creation of a narrative that will resonate with Mastercard customers.Work with Digital Labs to build out an infrastructure layer (speakers, agencies, university partners) to support the design of Innovation Trips.Cross sell and support the design and delivery of other BMI products such as virtual speaker series, seminars, fintech engagements etc.Work closely with the Regional Product leads to support business development opportunities.Work closely with legal, compliance and finance teams to ensure program compliance at all times.Work with the Safari and Digital Labs operations teams to ensure that processes are robust and scaleable.Host programs and take a proactive approach to ensuring sessions and the program drive value to our customers and act as a catalyst for future engagements.All About YouExperience with Program Development, and partnership management. Product P&L management,Knowledge of new technologies and desire to apply technology to solve problems, particularly in banking and paymentsRobust network and network building capabilities particular in the innovation, tech and fintech spaceExperience in innovation ideally in financial servicesSeasoned presenter and facilitator with excellent communication skillsExperience in event management is a nice to haveStrong strategic thinker, able to balance shortterm needs with longerterm visionA self starter with a balance strategic thinking with practical executionStrong project management skillsStrong collaborator and ability to partner effectivelyDemonstrated ability to build relationships with senior executivesHighly organized and able to deal with multiple and competing prioritiesBachelors degree in business or relevant experienceMastercard is a meritbased, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting.Corporate Security ResponsibilityAbide by Mastercards security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercards guidelines.Pay RangesVancouver, Canada: $121,000 - $169,000 CAD #J-18808-Ljbffr