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Job Title


D2026-01 Homelessness Prevention and Systems Nabigator


Company : District of Nipissing Social Services Administrati


Location : North Bay,


Created : 2026-01-17


Job Type : Full Time


Job Description

Do you aspire to have a fulfilling position in the human services and to make a difference in the lives of the people in our community? The District of Nipissing Social Services Administration Board (DNSSAB) prides itself on putting people first. Here at the DNSSAB, we strive towards a future of healthy, sustainable communities within our region. To achieve this, we are looking for a talented Homelessness Prevention and System Navigator to add to our exceptional Coordinated Services team. Under the supervision of the Supervisor, Homelessness & Coordinated Services, the Homelessness Prevention & System Navigator will assist the Coordinated Services team with achieving outcomes working with individuals with complex needs who have demonstrated an inability to follow through with tasks, have difficulty with housing stability, self-navigation and self-management, and need increased support to attach to services both internally and in the community. This position will assist individuals to move forward through a combination of supports embracing a person-centered, strengths based holistic model working cooperatively and collaboratively with community partners. Qualifications: Two (2) year diploma or degree in Mental Health and Addictions, or related Social Science field Two years relevant experience within the last 5 years working with vulnerable adults with complex life challenges such as trauma, homelessness, poverty, mental health, addiction, isolation, criminal justice system involvement, etc. Demonstrated ability to work collaboratively with community partners. Demonstrated ability to work effectively and independently within a variety of community settings. Ability to establish and maintain professional boundaries. Understanding of cultural safety and competency for Indigenous/Racialized populations. Good working knowledge of the Ontario Works Act, Housing and Homelessness Legislation & Regulations, 10 Year Housing & Homelessness Plan, Poverty Reduction Strategy; Ability to assess, analyze, manage and resolve complex situations. General knowledge of client-centered mental health and addictions interventions, and practices. In depth knowledge of community resources, treatment centres, social service networks and organizations and ability to navigate through a complex network of services. Sound knowledge of de-escalation techniques and crisis management. Good verbal and written communication skills, motivational skills, persuasion and conflict resolution skills; excellent customer service skills. Able to identify when an external referral is required to address the client''s needs. Proficiency in the use of computers and computer applications such as Microsoft Office Suite. Working knowledge of the Ontario Works Social Assistance Management System (SAMS) and the Homelessness Individual and Families Information System (HIFIS) preferred. General knowledge of the full range of programs delivered by DNSSAB including Ontario Works, Children''s Services, Housing Services and Paramedic Services. Must possess a valid Ontario Driver''s License and have a vehicle available for use on the job. Understands and respects the importance of confidentiality. Must be legally eligible to work in Canada. Police Record Check within three (3) months is a requirement. This position is for a new vacancy. Applications for the above position will only be accepted through the Plum Recruitment Tool up to 12:00PM, Tuesday, January 27th, 2026. Please go to to apply now You will be required to create a profile and complete an assessment prior to uploading your cover letter and resume. Come join our team and help make a difference in the lives of the people we serve DNSSAB is an equal opportunity employer. In accordance with DNSSAB''s Accessibility Policy, accommodations will be provided in all parts of the hiring process. Applicants are encouraged to make their needs known to Human Resources in advance. Job Types: Full-time, Permanent Pay: $63,209.63-$75,629.06 per year Work Location: In person