Job Overview The Medical Office Assistant (MOA) plays a vital role in supporting the daily operations of a healthcare facility. This position involves providing exceptional patient service, managing administrative tasks, and ensuring smooth clinic workflows. The MOA is essential in creating a welcoming environment for patients and assisting healthcare providers with various clerical and clinical duties. This role offers an opportunity to develop valuable skills in medical administration within a professional healthcare setting. Duties Greet patients warmly and check them in efficiently upon arrival Schedule appointments and manage patient flow to optimize clinic operations Collect and verify patient information, including insurance details and medical histories Assist with maintaining accurate electronic health records (EHR) and filing paperwork Answer phone calls, respond to patient inquiries, and provide general information about services Prepare examination rooms, sterilize equipment, and assist healthcare providers during patient visits Process billing, payments, and insurance claims as needed Ensure compliance with health and safety regulations, including COVID-19 protocols Support administrative tasks such as faxing, scanning, and mailing documents Experience Prior experience in a medical office or healthcare environment is preferred but not required; training will be provided Strong organizational skills with attention to detail Excellent communication skills and a friendly demeanor Ability to multitask effectively in a fast-paced setting Proficiency with electronic health records (EHR) systems is a plus Knowledge of medical terminology is advantageous but not mandatory Ability to work collaboratively within a team and adapt to changing priorities This position is ideal for individuals seeking to build a career in healthcare administration or support roles. The MOA contributes significantly to patient satisfaction and operational efficiency while gaining valuable experience in the medical field. Job Types: Full-time, Part-time, Permanent, Casual Pay: $16.50-$20.00 per year Expected hours: 40 per week Benefits: Company events Dental care Extended health care On-site parking Vision care Work Location: In person
Job Title
moa