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Who We Are Welcome to TELUS Digital where innovation drives impact at a global scale. As an awardwinning digital product consultancy and the digital division of TELUS, one of Canadas largest telecommunications providers, we design and deliver transformative customer experiences through cuttingedge technology, agile thinking, and a peoplefirst culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer endtoend expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and instore solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are all backed by the secure infrastructure and scale of our multibilliondollar parent company. The Opportunity We are seeking a dynamic and forwardthinking Manager, AI Insights to lead a group of talented data scientists and AI engineers. This role is ideal for someone with a proven track record of applying AI to solve real business problems, a passion for bringing people and ideas together, and the ability to inspire teams to deliver measurable business impact. Responsibilities Leadership & Team Management: Lead, mentor, and grow a diverse team of AI and data professionals. Foster a positive, collaborative, and highperforming team culture. Balance multiple priorities while maintaining focus on strategic goals. Technology & Innovation: Stay current with advancements in AI, NLP, LLMs, and cloud technologies. Identify and evaluate emerging tools and practices to keep the team ahead of the curve. Drive innovation while ensuring alignment with business needs and scalability. Business Impact: Partner with stakeholders to translate business challenges into AIdriven solutions. Deliver projects that create measurable value, such as customer experience improvements, operational efficiencies, or revenue growth. Ensure AI solutions are productionready, ethical, and impactful. Communication & Collaboration: Act as a bridge between technical teams and business stakeholders. Communicate complex technical concepts in a clear, accessible way. Build strong relationships across functions to ensure alignment and adoption of AI initiatives. Qualifications 3+ years of experience leading data science or AI/ML teams, with proven team management and mentoring success. Demonstrated success in applying AI/ML to deliver realworld, productionlevel business solutions. Deep knowledge of cloud platforms (AWS, GCP, or Azure). Handson understanding of Natural Language Processing (NLP) and Large Language Models (LLMs). Strong stakeholder management and exceptional communication skills. Positive, solutionoriented mindset with the ability to bring energy and team spirit to everyday work. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy. What Well Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: Healthcare benefits Medical, Vision, Dental Retirement Savings Matching Competitive PTO Policy Employee Assistance Program (EAP) Life & Disability Insurance And more! Annual Performance Bonus Annual performance bonus is based on personal, division/business unit, and company performance. The range displayed is only the annual base salary. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual circumstances. Individual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other jobrelated reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To maintain pay equity for team members, TELUS Digital conducts regular compensation audits. Annual Base Salary Range (Performance Bonus Eligible) $110,400 - $138,000 CAD. #J-18808-Ljbffr