Job Title

GUEST EXPERIENCE MANAGERCreate a welcoming, detail-driven retail space where every visit feels like a moment of escape.Our chocolate is crafted with precision and design. Our service should feel the same.Were looking for a Guest Experience Manager who thrives in hospitality, is confident under pressure, and knows how to lead a team with warmth and structure. Youll be responsible for everything from retail operations and guest experience to team development and daily rhythm.This is a job for someone who sees the art in service and who brings clarity, composure, and care to every moment.A background in hospitality or boutique retail (23 years min.)Leadership thats confident, calm, and clearOperational sharpness you know how to schedule, restock, and delegateA guest-first mindset you love making people feel seen, not just served #J-18808-Ljbffr