Job Title

Are you a Journeyperson Heavy Equipment Technician who enjoys diagnosing and repairing equipment out in the field, keeping customers productive and equipment rental-ready? How about working independently, solving problems on-site, and delivering front-line technical support to customers, and being home each night? If you''re looking for a role that combines hands-on field work with strong support from an experienced service team, this could be the opportunity for you Legacy Equipment Rentals is seeking a motivated and customer-focused Field Service Technician (HET) to support our rental fleet and customers throughout the Edmonton region. This role is primarily field-based, with work performed at customer job sites and occasional shop support as required. Reporting to the Service Manager, the Field Service Technician is responsible for inspecting, diagnosing, servicing, and repairing rental equipment in a fast-paced, uptime-driven environment. You will play a key role in ensuring equipment is safe, compliant, and ready for use, while delivering responsive, professional service to our customers. In this position, travelling to sites in and around the Edmonton region will be required and this position will be required to participate in on-call rotation for emergency repairs. What You''ll Do Perform field diagnostics, maintenance, and repairs on a wide range of rental equipment Respond to service calls at customer job sites in and around the Edmonton area Complete pre- and post-rental inspections to ensure equipment meets safety, regulatory, and company standards Communicate repair scope, timelines, and recommendations, escalating unresolved issues to the Service Manager and Service Coordinator Work with the parts department to identify and source required parts and materials Accurately complete electronic work orders, inspection reports, and timesheets daily Educate customers and equipment operators on proper use, basic troubleshooting, and preventative maintenance Maintain service vehicles, tools, and diagnostic equipment in safe working condition Participate in an on-call rotation for emergency breakdowns Support shop-based repairs as required during peak periods Perform all work safely while promoting professional, safety-first behaviours Mentor and support apprentices and less-experienced technicians as needed Work collaboratively with other departments Escalate any issues to the Service Manager or Service Coordinator that this role cannot resolve in a satisfactory manner, within the agreed upon service levels Other duties, as required What You Bring Journeyperson Certification for Heavy Equipment Technician Knowledge on working with telehandlers, boom lifts, excavators, skid steers and heaters is required. Previous experience with construction equipment rental industry would be an asset Basic Computer skills to complete electronic time sheets and work orders as well as use email and other electronic communication mechanisms Maintain continuous professional development to acquire skills and knowledge to optimize personal development and job growth Valid Class 5 license with a clean driver abstract Must speak, read, and write English fluently What We Offer Competitive wages Comprehensive benefits package GRSP matching and profit-sharing programs A local service area - home most nights Company service vehicle Employee Assistance Program (EAP) Company events and a supportive team culture We thank all those who apply, however only candidates selected for interviews will be contacted. Our organization is aware of individuals claiming to represent our company, often times to international job seekers. We have received inquiries about false offers of employment or interview requests that have been made without our knowledge or approval. These activities are fraudulent and are intended is to extract money from applicants in return for an interview, employment offer or work visa. Please note, our organization will never contact job seekers with unsolicited offers, nor would we require payment for any reason related to an offer of employment. We strongly encourage all individuals to carefully scrutinize all recruitment communication and not respond to unsolicited job offers. Job Type: Full-time Pay: $40.00-$47.00 per hour Expected hours: No less than 44 per week Benefits: Company events Dental care Employee assistance program Extended health care Life insurance Paid time off Profit sharing RRSP match Tuition reimbursement Vision care Work Location: In person