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JOB ID: P0438REGULAR/FULL-TIMELocation: Burnaby, BCBCGEU thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada and are residents of the Province of BC.THE ORGANIZATIONAbout Us: The BCGEU is one of the largest and most diverse unions in British Columbia with over 90,000 members in 550 bargaining units in the public and private sector. We trace our beginnings back to the early 1900s when provincial government employees formed an association to address their working conditions. Since then, our union has organized thousands of workers outside the government service. Were continuing to grow.The BCGEU believes that every worker is entitled to union representation and free collective bargaining without discrimination. Collective bargaining rights are human rights. We strive to eliminate barriers to members involvement and inclusion in union activity. All people are entitled to enjoy human rights, political freedom, quality public services, democratic government, and a sustainable environment, in a just society. The BCGEU commits to social justice, equality, workplace safety, decent wages and working conditions. We will pursue social, economic, and political justice as those are the goals upon which the labour movement was founded.BCGEU offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing theyve helped provide justice and fairness for British Columbians.Department: Lower Mainland Area OfficeClassification: ES4SALARY RANGE:Bi-Weekly: $6,433.99Annually: $167,858.30Job Summary:The Associate Director of Lower Mainland Area Office reports to the Executive Director of Field Services. The Associate Director is responsible for overseeing the daily operations of the Lower Mainland Area Office. This role ensures the delivery of effective, reliable, and sound services to the BCGEU membership. The Associate Director manages a share of support and servicing staff, coordinates projects, mentors staff, provides day-to-day support to both staff and BCGEU members and partners closely with the Regional Director to align operational initiatives with broader organizational objectives.Additionally, the Associate Director serves as the designate when the Director is unavailable and assists in overseeing all Lower Mainland Area Office projects.Key Responsibilities:Team Leadership & ManagementLead the Field Support Team in providing timely and high-quality administrative support to the staff representative in their Region.Assists with the Recruitment, mentorship, and ongoing development of Support Staff, providing guidance, performance evaluations, and professional growth opportunities.Assists with the Recruitment, mentorship, and ongoing development of Servicing Staff, providing guidance, mentoring, performance evaluations, and professional growth opportunities.Foster a positive, collaborative team culture aligned with BCGEUs values of respect, fairness, and inclusivity.Address performance issues through appropriate performance management processes and take corrective actions and apply disciplinary measures as needed.Act as the Directors designate in their absence, ensuring continuity of leadership and decision making for the department.Operational ExcellenceTogether with the Director, oversee the day-to-day operations of the RegionMaintain and continuously improve ways to best serve the membershipTrack, analyze, and report on day-to-day operations, identify trends and root causes of issues with the view to enhance services and provide staff with tools to ensure best practices and reasoned outcomes.Project CoordinationAssist the Director to identify and create projects, ensure timelines are met, plan, prioritize, and allocate resources effectively.Prepare and present regular status reports highlighting progress, risks, and successes.Serve as a key point of contact for cross-functional teams to ensure and clear communication on deliverables.Technology Strategy & AlignmentContribute to the development and refinement of existing and new tools to optimize service delivery.Assess and recommend new technologies, training, tools, or best practices to enhance service quality and efficiency.Ensure that Region initiatives align with the broader Union goals set forth by the Executive Director as identified in the Directors Mandate Letter.Component ResponsibilitiesProvide support, attend meetings and ensure the smooth administration of a BCGEU ComponentAttend Component Meetings as the President Delegate to ensure the Unions Policies and Procedures are being adhered to.Education & Relevant Experience:Experience in a unionized or non-profit environment is an asset.Minimum 5 years of field services experience, with at least 2 years in a leadership or supervisory role.Ability to work independently and under pressure in a fast-paced, deadline-driven environment.Commitment to social justice, equity, and the labor movement.Experience in strike preparation and high stakes bargaining scenarios.Familiarity with digital mobilization toolsKnowledge, Skills, & Abilities:Leadership & Team Building: Proven ability to build, motivate, and develop a high-performing team.Technical Expertise: Strong understanding of the labour movement and labour relations. Proven ability to accurate assess files, draft bargaining proposals, conduct ratification votes, review collective agreements, create accurate concise communications, and think outside the box for solutions that create a positive outcome for members.Communication: Excellent verbal and written communication skills; ability to translate technical issues and solutions into clear, concise information for diverse audiences.Problem-Solving: Adept at diagnosing complex issues, identifying root causes, and implementing lasting solutions.Project Management: Capable of coordinating multiple projects simultaneously, prioritizing tasks effectively, and meeting deadlines.Member Service Orientation: Commitment to providing exemplary internal member support, demonstrated through responsiveness and user-centered service delivery.Adaptability: Comfortable navigating and leading in an evolving environment with a proactive approach.Experience in the labour movement or other progressive organizations is preferred. Experience managing staff in a unionized environment will be considered an asset.Travel is required; therefore, applicants must hold a valid B.C. Driver's license. As part of your terms of employment, you will be required to have an approved, union-made, non-luxury vehicle.The BCGEU supports employment equity. Indigenous workers, workers of colour, women, LGBTQ2SI+ workers, and workers with disabilities are encouraged to apply for positions with the BCGEU.Please include only one attachment with your application. If you need to include both a cover letter and a resume, combine them into a single file before uploading. Please reference the Position Title and the Job ID in the subject line when submitting your application.Resumes will be accepted by e-mail to: [email protected]