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Join to apply for the Client Services Manager role at Acosta Group In this role, you will support Whirlpool Corporation, the global leader in kitchen and laundry appliances, focusing on the KitchenAid Small Appliance Brand. As a Client Service Manager, you will play a pivotal role in driving sales, enhancing the in-store consumer experience, and ensuring flawless execution of business priorities. You will lead a team of advisors across Canada, manage client relationships, oversee operations, and identify growth opportunities. This is an exciting opportunity to join a dynamic organization and make a meaningful impact! Key Responsibilities Build and maintain strong, productive client relationships. Lead and support a national team of advisors to deliver exceptional merchandising, product demos, training, and market insights. Analyze data, create reports, and develop actionable plans to identify growth opportunities. Ensure timely delivery of weekly and monthly reporting requirements. Equip the field team with tools and resources for flawless execution. Coordinate cross-functional tasks while maintaining accountability for overall results. Thrive in a matrix environment, managing multiple stakeholders effectively. Demonstrate professional business acumen and strong communication skills (written and verbal). Exhibit flexibility and adaptability in a fast-paced environment with meticulous followup. Apply strong leadership skills to prioritize, problemsolve, and multitask under pressure. Required Experience & Skills 5+ years in Client or Account Management. Experience managing a field team. Business degree or related postsecondary education. Proven success in developing and leading client accounts with innovative strategies. Understanding of merchandising and retail sales (Grocery, Mass, Drug, Home Improvement, Appliances). Project management and data analysis/reporting experience (Tableau, Power BI). Ability to manage client expectations and deliver storelevel execution. Experience with financial accuracy, crossfunctional processes, and persuasive selling. Assertive, resultsdriven, and collaborative team player. Additional Details Travel: Approximately 30% within Canada. Hybrid schedule: 3 days/week in office (TuesdayThursday). Flexibility to support team merchandising execution as needed. About Us Acosta is a part of Acosta Group a collective of the industrys most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But its not just about what we do its about who we are. With a team of over 20,000 associates, were a community of forwardthinking, valuedriven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of worklife balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact . Be sure to include 'Applicant Accommodation' in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes EVerify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of EVerify and your right to work. Employer Resources (everify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. Acosta, and its subsidiaries, is an Equal Opportunity Employer Job Category Marketing Position Type Full time Business Unit Corporate Salary Range $.00 - $.00 Company Acosta Services Canada Co Req ID 17331 Employer Description ACOSTAEMP DESC Seniority level MidSenior level Employment type Fulltime Job function Business Development and Sales Industries Business Consulting and Services Referrals increase your chances of interviewing at Acosta Group by 2x Get notified about new Client Services Manager jobs in Mississauga, Ontario, Canada. Mississauga, Ontario, Canada CA$65,000.00-CA$85,000.00 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr