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Job Title


Chaplain


Company : The Salvation Army Canada and Bermuda Territory


Location : Hamilton, Hamilton


Created : 2026-01-20


Job Type : Full Time


Job Description

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: POSITION PURPOSE SUMMARY: The role is responsible to support and encourage discipleship and spiritual growth within the church family and to reach out to the community to share the gospel of Jesus Christ. This requires biblical knowledge and communication skills to create content for services and digital platforms. The incumbent is responsible for face-to-face caregiving, teaching the bible, leading teams, communicating vision, building community, conversations about God & prayer with a focus on the volunteers they lead and newcomers that connect with them. In the absence of the Corp Officer the Assistant Ministry Director will assume the leadership role as required. ACCOUNTABILITIES: The incumbent may perform all, some, or similar range of duties. Contribute to the spiritual development of individuals associated with the Corps Develop, implement, maintain, and evaluate programs/ministries relevant to the Corps and the community at large; plan and conduct creative worship services, outreach, pastoral care programs (including on-going visitation), when necessary Program and Service Responsibilities: Ensure the Spiritual Care programs are operated and developed in accordance with the mission and values of The Salvation Army, and with applicable contract(s) and/or agreements. Provide and/or arrange for crisis support, spiritual care, and pastoral counseling to individuals and families, respecting their freedom of choice and privacy to select and/or request spiritual support. Develop relationships with and deliver spiritual care to clients at HHB Housing and Support Services. Coordinate spiritual activities including prayer, devotions, and Bible study for clients and staff. Assist in organizing appointments with a roster of spiritual care providers. Work with interdisciplinary team members at HHB Housing and Support Services in problem solving for the benefit of clients. Have a knowledge of other faith groups, beliefs and practices, maintain a connection to community faith and spiritual group leaders for referrals and support of client as needed, as well maintaining a current directory of available multi faith referrals. Work with other pastoral/spiritual care providers to provide care best fitting with each client''s needs. Contact and follow-up with families in the community where appropriate. Participate in and/or help facilitate WrapAround groups in collaboration with our case management teams. Maintain knowledge of current best practices by reviewing various spiritual care literatures, consulting with community/denominational experts in spiritual care, and attending professional development activities. Human Resources: Provide orientation and training for those involved in providing spiritual care. May directly supervise volunteers. Financial and Administration: Prepare and submit monthly, quarterly and annual statistical information as well as case and log entries. Achieve and maintain Spiritual Care Accreditation Standards. Health and Safety: Work in compliance with OH&S Act and Regulations and abide by The Salvation Army''s health and safety policies and procedures. Perform other position related duties. QUALIFICATIONS Education, Qualifications and Certifications: Degree in Theology, Divinity or related discipline from an accredited university, theological school or seminary. Ordination or documentation in good standing in own faith group. Clinical Pastoral Education (CPE) as delivered by Canadian Association for Spiritual Care (CASC). Non-Violent Crisis Intervention Certification and CPR/First Aid Certification. Alternative combinations of education and experience may be considered. Experience and Skilled Knowledge Requirements: Minimum of two (2) years of prior related experience, including, experience in providing emotional and spiritual support in a social service setting. Extensive knowledge of spiritual care and/or pastoral counselling and its application within the emergency shelter environment. Thorough knowledge of community resources, various theologies and faith backgrounds. Skills and Capabilities: Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities. Demonstrated ability to establish and maintain effective working relationships with all levels of clients, staff, public, and community agencies. Ability to prepare and present educational material. Ability to deal with others effectively within a team setting and to use judgment and diplomacy. Support and respect decision-making of other interdisciplinary teams, including in situations where priorities differ from chaplaincy goals, while maintaining constructive collaboration and appropriate professional boundaries. Self-directed with a demonstrated ability to plan, establish, organize and accomplish objectives, complete assignments and meet deadlines. Self-motivated and disciplined. Understand ethical behaviour and business practices and ensure that own behaviour is consistent with these standards and aligns with the values of the organization. Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques in both one-on-one and group settings. Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities. Participate in supervision/annual performance review process Participate in ongoing professional development and training. Must comply with all Salvation Army policies and procedures and associated legislation. Proficient computer skills in using all aspects of Microsoft Office. A valid Ontario Class ''G'' Driver''s License, access to a personal vehicle and a current driver''s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required. Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment. Screening through The Salvation Army Abuse Registry. The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements. Internal Applicants, please advise Department Heads of your intentions prior to submitting your application. Program and Service Responsibilities: Ensure the Spiritual Care programs are operated and developed in accordance with the mission and values of The Salvation Army, and with applicable contract(s) and/or agreements. Provide and/or arrange for crisis support, spiritual care, and pastoral counseling to individuals and families, respecting their freedom of choice and privacy to select and/or request spiritual support. Develop relationships with and deliver spiritual care to clients at HHB Housing and Support Services. Coordinate spiritual activities including prayer, devotions, and Bible study for clients and staff. Assist in organizing appointments with a roster of spiritual care providers. Work with interdisciplinary team members at HHB Housing and Support Services in problem solving for the benefit of clients. Have a knowledge of other faith groups, beliefs and practices, maintain a connection to community faith and spiritual group leaders for referrals and support of client as needed, as well maintaining a current directory of available multi faith referrals. Work with other pastoral/spiritual care providers to provide care best fitting with each client''s needs. Contact and follow-up with families in the community where appropriate. Participate in and/or help facilitate WrapAround groups in collaboration with our case management teams. Maintain knowledge of current best practices by reviewing various spiritual care literatures, consulting with community/denominational experts in spiritual care, and attending professional development activities. Human Resources: Provide orientation and training for those involved in providing spiritual care. May directly supervise volunteers. Financial and Administration: Prepare and submit monthly, quarterly and annual statistical information as well as case and log entries. Achieve and maintain Spiritual Care Accreditation Standards. Health and Safety: Work in compliance with OH&S Act and Regulations and abide by The Salvation Army''s health and safety policies and procedures. Perform other position related duties. QUALIFICATIONS Education, Qualifications and Certifications: Degree in Theology, Divinity or related discipline from an accredited university, theological school or seminary. Ordination or documentation in good standing in own faith group. Clinical Pastoral Education (CPE) as delivered by Canadian Association for Spiritual Care (CASC). Non-Violent Crisis Intervention Certification and CPR/First Aid Certification. Alternative combinations of education and experience may be considered. Experience and Skilled Knowledge Requirements: Minimum of two (2) years of prior related experience, including, experience in providing emotional and spiritual support in a social service setting. Extensive knowledge of spiritual care and/or pastoral counselling and its application within the emergency shelter environment. Thorough knowledge of community resources, various theologies and faith backgrounds. Skills and Capabilities: Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities. Demonstrated ability to establish and maintain effective working relationships with all levels of clients, staff, public, and community agencies. Ability to prepare and present educational material. Ability to deal with others effectively within a team setting and to use judgment and diplomacy. Support and respect decision-making of other interdisciplinary teams, including in situations where priorities differ from chaplaincy goals, while maintaining constructive collaboration and appropriate professional boundaries. Self-directed with a demonstrated ability to plan, establish, organize and accomplish objectives, complete assignments and meet deadlines. Self-motivated and disciplined. Understand ethical behaviour and business practices and ensure that own behaviour is consistent with these standards and aligns with the values of the organization. Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques in both one-on-one and group settings. Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities. Participate in supervision/annual performance review process Participate in ongoing professional development and training. Must comply with all Salvation Army policies and procedures and associated legislation. Proficient computer skills in using all aspects of Microsoft Office. A valid Ontario Class ''G'' Driver''s License, access to a personal vehicle and a current driver''s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required. Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment. Screening through The Salvation Army Abuse Registry. The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements. Compensation: The target hiring range for this position is $23.28 to $29.10 with a maximum of $34.92. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.