Job Title

Enercare Inc. is one of Canada''s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts atHome, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be. If you are ready to become one of our Experts, we would love to hear from you. Role: Commercial Sales Consultant Status: Permanent, Part Time New or Replacement: Replacement Position Reports to: General Manager Location: Tecumseh, ON Compensation: $20,000 - $25,000/per year Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications. Position Summary The COMMERCIAL SALES CONSULTANT or CSC is an outside sales position responsible for developing Enercares large and medium-sized commercial and industrial HVAC construction sales in Advantage (rental) and is responsible to increase revenue. This is accomplished through customer presentations and lead generation of new customers with the hope of building long-term relationships with these commercial/industrial customers in order to grow the customer base and retain customers. The CSC should be highly ambitious, results-oriented, and self-motivated. Responsibilities: Generates commercial/industrial service-contract sales through various customer prospecting techniques such as cold calling, customer referrals, personal networking, and customer contact. Maintaining these commercial/industrial contracts by providing assistance with the replacement, retrofit, and renewal of service-contract sales. This would also involve dealing with commercial/industrial customers on HVAC needs and issues, delivering sales presentations, utilizing company-established sales process, and closing sales to provide the customer with the best solutions for the customer''s budget. While suggesting additional and/or alternative products or services to meet customer needs. Prepares and/or completes all required documentation for sale and/or Advantage programs and obtains customer''s signature. Actively maintaining the relationship with all commercial/industrial customers while supporting the ongoing relationships with these customers. This person should demonstrate professionalism, diplomacy, and tact to uphold company''s community reputation. While representing the company professionally, honestly, and ethically in all business matters and concerns. Utilizes the assessment tool and other relevant systems and information, prepares the proposal for the commercial/industrial customers. Explaining technical information to the customer in an easy-to-understand language and/or non-technical manner. Utilizes Service Experts marketing data, tools and promotions to maximize sales effectiveness. Works with administrative staff, installers, and General Manager to ensure that installation is scheduled and completed according to company standards and the customers are satisfied with the work and services. Conducts customer follow-ups on existing PMA contracts, service work and installations, This may include photographing customers site, completed installations and reviewing system operation. With existing customer contact this will involve requesting of referrals, Google and other multimedia reviews. Updates company systems following defined processes and procedures in order to process paperwork and information for new accounts and maintain records of results from all sales visits. Meets or exceeds set Key Performance Indicators including: Lead Generation Advantage (rental) Sales Some Service Agreement sales if required Revenue Growth Close Rate Average Ticket Price Effectively communicates with customers to resolve concerns, issues, or complaints in order to ensure total customer satisfaction. Comply with all Service Experts safety policies, procedures, and practices. Performs similar/other duties as assigned. Health & Safety Roles & Responsibilities: Reports anyunsafe acts, conditions and hazardsto direct supervisor/manager immediately. Reports anycontravention of legislation or company policy, procedure or programto direct supervisor/manager immediately. Correctssubstandard acts or conditionswithin area of control. Uses and maintains appropriatepersonal protective equipment (PPE)as prescribed by company program(s) or procedure(s) Never removes or renders ineffective anysafety guards, devices, or clothingprescribed to be in place or worn. Complies with thegeneral rulesas prescribed by company program(s) procedure(s) Operatesdevises or equipmentas prescribed by company program(s) or procedure(s) Participates in anysafety initiatives, teams, or committees. Reports allinjuries or incidentsas prescribed by company program(s) or procedure(s) immediately. Provides input on developingsafety initiatives and plansto eliminate exposures that could cause accidents. Does not perform act that mayendanger the safety or well being of others Does not engage inany pranks, contests, or rough boisterous behavior. Works incompliance with applicable legislative standards. Qualifications: Bachelor''s degree or equivalent experience. Proven sales experience with emphasis on business-to business selling, ''cold-calling'', and generating sales from personal networking and lead generation. Knowledge of commercial service sales concepts, practices, and procedures, Excellent communication skills and strong relationship-management skills. Ability to build long-term relationships with customers. Ability to work cooperatively with technical, administrative, and support staff. Solid skills working with Microsoft Office, contact management software, Excel, and databases. Good organizational skills and ability to manage multiple priorities simultaneously. A basic knowledge of large and medium-sized commercial and industrial HVAC services, with some construction sales preferred (or related industries). Self-starter with a desire to learn and to grow the business. Proficiency in estimating, preparing bids, and proposal documentation. Demonstrated commitment to the delivery of customer-focused service. Must be able to work independently and exercise judgment and discretion within authorized limits. Excellent written, verbal communication, and organizational skills. Basic knowledge of the fundamentals of the operational functionality of commercial heating, air conditioning, and ventilation equipment as well as related accessories. Knowledge of basic mathematics (addition, subtraction, multiplication, and division). Understanding of basic business accounting to understand job costing, profit margin, and cost of sales. Understand and be able to use both the imperial and metric measurement systems. Ability to meet the bonafide occupational requirements of the position, which includes accessing commercial/industrial HVAC equipment which is often on a rooftop of the commercial building. Ability to read product data and to take measurements. Valid driver''s license with acceptable driving record. The successful incumbent must be able to meet the minimum requirements for our background check criteria. Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare''s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant''s accessibility needs due to disability and are available upon request. Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we''re actively recruiting for, unless stated otherwise.